iPhone 5 carrier update (Verizon only but wait, maybe not?)

**jayblazer** · 09-30-2012, 08:35 PM

Will stop the use of cell data while connected to wifi

**kch50428** · 09-30-2012, 08:38 PM

See Also: http://forums.imore.com/verizon-foru...available.html posted in the Verizon forum.

**kch50428** · 10-01-2012, 09:28 AM

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“Apple has a fix that is being delivered to Verizon customers right on their iPhone 5. Verizon Wireless customers will not be charged for any unwarranted cellular data usage.”

**kch50428** · 10-01-2012, 12:09 PM

**scorpiodsu** · 10-01-2012, 12:25 PM

My wifi isn't working now after the update

**Heisenberg** · 10-01-2012, 12:34 PM

I was using an iPhone 5 on Verizon for 4 1/2 days. The data usage was around 600 MB's.
I knew something was wrong. Being connected to mostly WiFi gave me that idea. I hope
this clears up others' issues as well.

**Jeremy** · 10-01-2012, 12:50 PM

This being a Verizon only thing, I've updated the title of the thread and kept it in the iPhone 5 forum.

**kch50428** · 10-01-2012, 12:55 PM

Originally Posted by Jeremy

This being a Verizon only thing, I've updated the title of the thread and kept it in the iPhone 5 forum.

I posted a link above suggesting it may be a broader problem...

**Jeremy** · 10-01-2012, 01:01 PM

Originally Posted by kch50428

I posted a link above suggesting it may be a broader problem...

You know I did think about this last week as I hit my 5 gigs in no time but I thought I left LTE while using a ton of iTunes Match and just forgot about it. I'll have to keep an eye on it now. I'll change it again.

**scorpiodsu** · 10-01-2012, 01:06 PM

Is anyone having problems connecting to wifi now? I sure am and I've tried the usual troubleshooting things. I have unlimited and LTE at home some doesn't bother me as much but I need my wifi working. Just want to know if anyone else is seeing this issue after the update. Thanks.

**kch50428** · 10-01-2012, 01:13 PM

Originally Posted by scorpiodsu

I sure am and I've tried the usual troubleshooting things.

Try - in this specific order: turn off your phone... reboot the wifi hotspot... restart the phone. If that doesn't help... Go into Settings>> Wi-Fi>> Hit the blue dot next to the name of the wifi connection... scroll to the bottom & turn the http proxy to auto, leave the URL blank... see if that helps... if not, on that same screen, try "renew lease"... if that doesn't work - go to Settings>> General>> scroll to the bottom, hit 'Reset' - then Reset Network Settings... you'll have to set-up your wifi from scratch after that.

**scorpiodsu** · 10-01-2012, 02:25 PM

Originally Posted by kch50428

Try - in this specific order: turn off your phone... reboot the wifi hotspot... restart the phone. If that doesn't help... Go into Settings>> Wi-Fi>> Hit the blue dot next to the name of the wifi connection... scroll to the bottom & turn the http proxy to auto, leave the URL blank... see if that helps... if not, on that same screen, try "renew lease"... if that doesn't work - go to Settings>> General>> scroll to the bottom, hit 'Reset' - then Reset Network Settings... you'll have to set-up your wifi from scratch after that.

---------- Post Merged at 01:13 PM ---------- Previous Post was at 01:13 PM ----------

Try - in this specific order: turn off your phone... reboot the wifi hotspot... restart the phone. If that doesn't help... Go into Settings>> Wi-Fi>> Hit the blue dot next to the name of the wifi connection... scroll to the bottom & turn the http proxy to auto, leave the URL blank... see if that helps... if not, on that same screen, try "renew lease"... if that doesn't work - go to Settings>> General>> scroll to the bottom, hit 'Reset' - then Reset Network Settings... you'll have to set-up your wifi from scratch after that.

Been did all of that. Of course I rebooting my router but that's not the problem because it was working last night and my laptop connects just fine. All of those things you suggested are appreciated but tried already. Thanks.

**kch50428** · 10-01-2012, 03:10 PM

Originally Posted by scorpiodsu

Been did all of that. Of course I rebooting my router but that's not the problem because it was working last night and my laptop connects just fine. All of those things you suggested are appreciated but tried already. Thanks.

Do you by chance have Comcast? And you're using their supplied wifi modem? I've seen discussions on other forums where Comcast seems to be popping up a lot and folks have gone to a simple modem from them, and got their own wifi and solved issues.

**Peligro911** · 10-01-2012, 03:11 PM

Explain what you mean wifi is not working ? Can you not see just your wifi or not see any ? Is it grey out ?

**Peligro911** · 10-01-2012, 03:12 PM

Someone else said they had a issue after putting a metal case on the phone removing the case fixed the issue

**zerog46** · 10-01-2012, 03:16 PM

Originally Posted by kch50428

Do you by chance have Comcast? And you're using their supplied wifi modem? I've seen discussions on other forums where Comcast seems to be popping up a lot and folks have gone to a simple modem from them, and got their own wifi and solved issues.

I have even had a Comcast tech tell me the all in one modems and routers are crap.

**scorpiodsu** · 10-01-2012, 03:22 PM

Originally Posted by kch50428

Do you by chance have Comcast? And you're using their supplied wifi modem? I've seen discussions on other forums where Comcast seems to be popping up a lot and folks have gone to a simple modem from them, and got their own wifi and solved issues.

No comcast and my own router and was working fine before carrier update. Last night I was on wifi fine. Carrier update and bam won't connect. Router is clearly not the isse when my iPad sitting right next to me is connected as usual.

**scorpiodsu** · 10-01-2012, 03:23 PM

Originally Posted by Peligro911

Explain what you mean wifi is not working ? Can you not see just your wifi or not see any ? Is it grey out ?

Umm lets see. It won't connect it scans and finds the network but won't connect ANYMORE. Again, it worked fine up until carrier update

**scorpiodsu** · 10-01-2012, 03:27 PM

Originally Posted by Peligro911

Someone else said they had a issue after putting a metal case on the phone removing the case fixed the issue

Never had a case so don't apply to me. I'm not understanding why you guys are bringing up all theses scenarios. Point is that everything was fine and then carrier update and now it won't connect. My wife's 4sand iPad still connect as usual. I appreciate the help but if just wanna see if anyone else is experiencing issues so I can see if its just my device. Not to sound like a ****** but I have done all the troubleshooting. Not an iPhone newbie so you don't have to waste your time suggesting stuff. Thanks a lt guys.

**scorpiodsu** · 10-01-2012, 03:41 PM

Just so you guys can see. Home net is my wifi and the circle just keep spinning when trying to connect. But look my iPad you can see its connected and has the check mark. So I just don't know why all of a sudden it stopped connect but I do know it was fine until the carrier update which had to do with the wifi and cell radios.

**scorpiodsu** · 10-01-2012, 03:43 PM

iPad photo

**kch50428** · 10-01-2012, 04:11 PM

Originally Posted by scorpiodsu

Not an iPhone newbie so you don't have to waste your time suggesting stuff. Thanks a lt guys.

Sorry I wasted your time trying to help. I guarantee THAT will never happen again with YOU.

**LCW** · 10-01-2012, 04:18 PM

I'm glad I'm hearing reports about this not being just on Verizon... I'm on AT&T and I noticed this last week... my data usage shot up all of a sudden... kept getting the notification... 65% data usage, 90% data usage, exceeded usage, now billed $10/1GB... not once but TWICE.... so I'm $20 in overages so far with about 10 days left on my cycle... I have a 3GB plan and haven't been streaming or anything that draws tons of data...

I hope Apple and/or AT&T issue a FIX for this!! Now I'm going to have to deal with at&t's customer support... oh joy...

**Peligro911** · 10-01-2012, 04:19 PM

Originally Posted by scorpiodsu

Never had a case so don't apply to me. I'm not understanding why you guys are bringing up all theses scenarios. Point is that everything was fine and then carrier update and now it won't connect. My wife's 4sand iPad still connect as usual. I appreciate the help but if just wanna see if anyone else is experiencing issues so I can see if its just my device. Not to sound like a ****** but I have done all the troubleshooting. Not an iPhone newbie so you don't have to waste your time suggesting stuff. Thanks a lt guys.

It's called troubleshooting if you don't want help or ideas then don't post even people that are not newbies have issues and may overlook stuff it happens ask anyone who works in IT ... But anyways looks like you got some more trouble shooting to do so good luck

**Jeremy** · 10-01-2012, 04:28 PM

Originally Posted by scorpiodsu

Never had a case so don't apply to me. I'm not understanding why you guys are bringing up all theses scenarios. Point is that everything was fine and then carrier update and now it won't connect. My wife's 4sand iPad still connect as usual. I appreciate the help but if just wanna see if anyone else is experiencing issues so I can see if its just my device. Not to sound like a ****** but I have done all the troubleshooting. Not an iPhone newbie so you don't have to waste your time suggesting stuff. Thanks a lt guys.

People are just trying to troubleshoot for you. You should be more appreciative.