I received my iphone yesterday. Unless the phone is 2 feet away from the cable modem, it doesn't maintain a lock/connected to the network. Is anyone else experiencing a similar problem?
I received my iphone yesterday. Unless the phone is 2 feet away from the cable modem, it doesn't maintain a lock/connected to the network. Is anyone else experiencing a similar problem?
If you haven't already, try disabling encryption and see if your iPhone can connect & maintain its connection. If so, then try changing the passphrase. Also, if you have your wireless router/access point set to 5 GHz, the iPhone (I don't know about the iPhone 5) cannot connect at that frequency even though the iPad and MacBooks can. Also, check your router settings and make sure you have available space in regard to issuing an IP address for your iPhone. For example, if you have the range of your IP set from 192.168.1.100 to 104 and you have a computer, Game console, wireless printer and home theatre attached to your Wi-Fi network, then there is no room for the iPhone to connect. Finally, you can reset your network settings on your iPhone and re-enter the Wi-Fi- network's credentials and see if that help.
The iPhone 5 can connect to the 5Ghz band now, but it has been a sketchy experience for me so far...I've had better luck (and speeds) sticking with the good ol' 2.4Ghz I've been using for years with the other iPhones.
Thank you, Sean. I appreciate you letting me know. As for the sketchy experience using the 5 GHz frequency, I wonder why that is especially when the iPad can connect to it without a problem? I have an Apple Time Capsule and my MacBook & iPad 2 connect to it using the 5 GHz frequency while all other devices use the 2.4 GHz frequency. Everything works smoothly for me. Have you had the sketchy experience even without encryption at the higher frequency?
I tested it with all of the security off of that network, and the performance was not consistent...it was as if the connection speed was fluctuating constantly, and i found that over about an hours time, when i would go from a website to an app to an update, each time something different would happen (slow speed, function pausing, etc). Me and my wife's MBP's connect and have no problem with the 5Ghz band, so i thought maybe there was too much traffic on it (MBP's, one mac mini and an iMac all using it) and so when i shut them all down, it was still not a fluid performance on that band from the iPhone...our iPad 2 has been connected to the 2.4Ghz band and it's be just fine so i just switched the iPhone over to it too like all the other iOS devices we've had for years and it started working like a champ, no issues at all.
I'm thinking there's something causing a communication issue between them, but i know that it's not within my network because all the other components connected to it work fine (including my brothers iPad 3 which i tested just for the hell of it and it was fine too). It's definitely something on the iPhone 5, but whether they rush to fix it or not is of no real concern to me because it DL's and performs on the 2.4Ghz band just fine and is plenty fast on that band too.
Do you have a dual band router? What band are you trying to connect to on your router?
Sounds like you got a bad phone
Hmmm, well the cable modem is a Motorola cable modem. My New iPad connects to it with no problem. My iPhone 4S does too. My phone detects my VZW wifi too. It also didn't detect the wifi signal at Starbucks either.
That certainly sounds like a bad phone (like he said above), if it can't connect to multiple WiFi sources properly, take it back and let Apple give you a new one.