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  1. Thread AuthorThread Author   #1  
    Miles.C's Avatar
    iPhone Newbie

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    Default Just noticed a dead pixel in the middle of the screen...

    Heading to the Verizon store as I type this...
  2. #2  
    jayfry's Avatar
    iPhone Newbie

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    when I first bought the iphone 4, i have 5 dead pixels lol... but i took mine to apple... i also bought it from apple.
  3. #3  
    Lynx's Avatar
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    Yup I have the same thing. I called and they told me to setup a genius bar appointment which I did. I'm going this evening to get it replaced.
  4. #4  
    lindsey202004's Avatar
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    My iphone has a speck of dirt or lint or something under the screen. I don't think it would be a pixel out on mine because I can see it when the screen is black. It is very small and I can't hardly see it, but I do know it's there. I don't know if I should take it back to exchange it and risk getting a phone with bigger issues or not.
  5. #5  
    rstark18's Avatar
    iPhone Intermediate

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    While on the subject. Here is a convenient test page. Use safari in full screen mode.
  6. #6  
    EvilJack8's Avatar
    iPhone Intermediate

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    Quote Originally Posted by Lynx View Post
    Yup I have the same thing. I called and they told me to setup a genius bar appointment which I did. I'm going this evening to get it replaced.

    Do they have 5's in stock to replace your phone?
  7. #7  
    Bias X's Avatar
    iPhone Pro

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    Isn't Apple's policy like 5 dead pixels to replace?
    Same goes for At&t. I had to talk with a manager for hours to get him to exchange my HTC HD7s, even though the dead pixel was font and center.

    Oh well, good luck to you.
  8. #8  
    Tanbam's Avatar
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    Apple will replace with a single bad pixel, at least in my experience.

    Apple replaced my 4S a couple of weeks ago for a lighter spot on the screen. Not bad pixels, but a small splotch where the backlight seemed to shine a wee bit brighter than the rest of the screen, right in the middle.
  9. #9  
    sherlock's Avatar
    iPhone Specialist

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    A defect is a defect no matter the size.
  10. #10  
    Bias X's Avatar
    iPhone Pro

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    Quote Originally Posted by sherlock View Post
    A defect is a defect no matter the size.
    Not in Apple's eyes.
    It appears iPhones up to a 3.5inch size are able to be replaced for a single dead pixel according to leaked document.
    Unsure about the iPhone 5, I assume the same though.

    But a iMac could have up to 8 or more and not get fixed.
  11. #11  
    sherlock's Avatar
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    Quote Originally Posted by Bias X View Post
    But a iMac could have up to 8 or more and not get fixed.
    If you can see it they should fix it. imho
  12. Thread AuthorThread Author   #12  
    Miles.C's Avatar
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    Default Re: Just noticed a dead pixel in the middle of the screen...

    I ended up just walking into the Apple store (actually two; the first store was OUT of replacement devices) and they swapped it right out. Good to go.

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