1. smileyboy's Avatar
    I ordered the black VZW iP5... Anyone know if it's ok to walk into a VZW store and exchange it for the other color or will they make me mail it back to exchange?
    Thx
    09-19-2012 12:16 PM
  2. rpol86's Avatar
    I ordered the black VZW iP5... Anyone know if it's ok to walk into a VZW store and exchange it for the other color or will they make me mail it back to exchange?
    Thx
    I guess it will depend on what they have in stock.
    09-19-2012 12:20 PM
  3. scorpiodsu's Avatar
    More than likely you'll have to mail it back. That's usually the process for online orders. Especially for this release, I highly doubt if anyone is going to be able to swap anything in store this weekend. Also with the waiting period, you might as well just stick with it unless you won't mind using another device for a couple weeks.
    09-19-2012 12:24 PM
  4. smileyboy's Avatar
    Thx, I may just go buy one and pay full price. That way I can send this one back. Thx!!
    09-19-2012 12:27 PM
  5. Fausty82's Avatar
    Thx, I may just go buy one and pay full price. That way I can send this one back. Thx!!
    Typically you have 30 days to return an item... with current shipping dates of 4-6 weeks out, that may not work unless you're willing do to without in the meantime,
    09-19-2012 12:30 PM
  6. SeanHRCC's Avatar
    Just putting it out there, but if you're wanting to swap because of the "scratch" issue from one of the review blogs, why not give the black one a shot and actually see if it's a legitimate problem or isolated to a highly circulated tester unit? If there is truly a problem with the frame piece and scratching, i can almost guarantee Apple would swap it out with no questions asked.

    I still think this whole scratch thing might be a bit overblown, but you never know...issues like that do happen. The black model is quite awesome looking though with that darker frame, i would have ordered it but i wanted a change of pace and haven't had a white iPhone since the 3GS.
    09-19-2012 03:12 PM
  7. Joe McG's Avatar
    I don't see why you couldn't swap it at an Apple store...
    09-19-2012 04:54 PM
  8. jsntrenkler's Avatar
    I don't see why you couldn't swap it at an Apple store...
    Lol they will not swap colors just because. Especially if you bought it from a carrier. Bad advice!
    scorpiodsu likes this.
    09-19-2012 07:59 PM
  9. scorpiodsu's Avatar
    I don't see why you couldn't swap it at an Apple store...
    Apple is not going to swap because a person changed their mind about the color especially if its bought from the carrier directly. It bought from apple then yes because that's as good as a return and then buying again.
    09-19-2012 08:11 PM
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