- 09-17-2012, 03:22 PM #101
- 09-17-2012, 09:54 PM #102
- 09-17-2012, 09:55 PM #103
- 09-17-2012, 10:25 PM #104
- 09-18-2012, 07:52 AM #105
- 09-18-2012, 07:54 AM #106
Anyone else have their order with AT&T stuck in the system? I noticed my order was still showing pending so I called them yesterday and they couldn't find the order even though I had two emails from them confirming the order and this was through the Premier ordering site. So much for premier service! They currently have the issue escalated and told me that I would not lose my position in the queue, but they also would not guarantee me Friday delivery as my confirmation email states. It amazes me how they continue to have these issues year after year.
- 09-18-2012, 10:42 AM #107
at&t ordered cancelled
I ordered from AT&T on Friday, Sept. 14th at 6:45 am. I received a confirmation email that my order would be delivered on 21st. Then I got 4 emails from AT&T Premier saying I need to contact them about my order - got this last night. I waited on hold with Preimer for 1 hr last night - seriously 1 hr and still did not talk to a rep. I called this morning at 7am - was on hold for 20 minutes. Finally got a rep and said my ordered had been cancelled and my other order there was a problem. I only ordered 1 white 32 g iphone 5. She reentered my order (wrong address for billing on previous order). I asked her I had already received a confirmation that I would receive the iphone on the 21st. Now she says you might and you might not - you could receive it at any time as of the 21st or after. no guarantees. IF I DO NOT GET MY PHONE ON THE 21ST I WILL BE TICKED OFF!!!! They do not want to deal with a ticked off lady from TEXAS!!!!!!!! It WILL GET UGLY!!!!!!! Now just have to wait.
- 09-18-2012, 10:48 AM #108
If you purchased in US, you may have purchased a full-price phone, contract-free, but if you had to select a carrier, it will not be unlocked. In this case, it WILL come with a SIM.
This is how 4s release went as well: the unlocked phones were not available until several weeks after the launch.
- 09-18-2012, 01:48 PM #109
She did tell me that they had a number of orders get stuck in queue and they have to manually trace through to see what the problem is and release it. I would consider switching carriers, but I've never found Verizon to be very good in the customer service area either. I will say that the rep I had last night was fantastic and provided great service, she couldn't fix the issue immediately, but she was still very good in how she handled everything.
- 09-18-2012, 02:00 PM #110
Ordered a white 32GB from Verizon on release day. Should be here by the 21st! Coming from a long line of BlackBerrys (Bold 9930 currently); but I'm no stranger to iOS. Have had the iPod Touch since it came out and have a 'new' iPad with Verizon LTE as well.
- 09-18-2012, 04:14 PM #111
- 09-18-2012, 04:30 PM #112
I went into an At&t corp store to see if they could find me an answer, they told me the same thing. My account has been in good standing with At&t since 2006. I have no late fees or charges, I have no overdue balances, nothing. My personal credit score is over 700. I have no idea what the hell is going on and I can't get an answer out of At&t.
- 09-18-2012, 05:56 PM #113
- 09-18-2012, 08:13 PM #114
- 09-18-2012, 08:21 PM #115
Did anyone who ordered directly from AT&T check on the https://www.wireless.att.com/order_status/order_status site?
If you show a qty backordered, your phone will be delayed. If you show a zero under backordered, you will get yours on the 21st.
- 09-18-2012, 09:44 PM #116
That's not as bad as when they cut me off on Christmas Eve in an airport, because of "unusual activity". Yeah, because I'm travelling on Christmas Eve!
- 09-19-2012, 08:08 AM #117
Ordered iPhone 5 using Kids Upgrade on Sprint
So I ordered my iPhone 5 using my kids upgrade because i'm not eligible. I'm obivously getting the 5 and they are getting my 4. Can I direct activate it to my line using sprint.com's activate new phone for my line or does it have to be activated on their line and then switched out? I have a feeling I will have to activate it on their line, then re-activate my old EVO on their line to free up the 5, then activate the 5 on my line to free up the 4 to be activated on their line....make sense? It would be awesome to just do a direct activation on my line.....
- 09-19-2012, 08:51 AM #118iMore Intermediate
- 267 Posts
Got to laugh at myself.
I have pre ordered an iPhone5 from Apple but delivery isn't expected until 1st October.
However, I have now got my new O2 nanoSIM and activated it in my iPhone 4s and I also took delivery today of a new Otterbox Defender case (for iPhone5 obviously). So I'm good to go...
All I need now is my shiny new iPhone 5. Just can't wait!!
Just to add: The Otterbox feels very different than the iPhone4s version. The very soft silicone has gone and is replaced by something much firmer. It my well still be silicone but its no where near as 'stretchy' or soft
- 09-19-2012, 09:53 AM #119
- 09-19-2012, 01:20 PM #120iPhone Newbie
- 30 Posts
I used my boyfriends upgrade. I have an iPhone 4. He has the LG cosmos from verizon. He knows how much I love the iPhone. The only thing he complained about on his phone was that he didn't have a lot of memory for pictures, so I bought him a $5 4gb memory card =P now I get the iPhone 5!
- 09-19-2012, 06:47 PM #121
- 09-20-2012, 01:10 AM #122
Finally got it over my country. Singapore
Damn I envy you peeps. Didn't have to go through the frustration of constantly experiencing server crash or rejected due to high traffic volume over the net.
iPhone 5 32GB black & slate. YOUR MINE !
- 09-20-2012, 09:55 AM #123iPhone Nanite
- 6 Posts
Re: Newbie ordered my iPhone 5 w/ AT&T!
Ordered my iPhone 5 as an upgrade with AT&T for $195.00 last Friday. Was told that I very well could get it this Friday (tomorrow) This date has obviously slipped and don't have a clue when I'll receive it. Just will have to go visit my AT&T store down the street. . .! :-)
- 09-20-2012, 09:51 PM #124
- 09-20-2012, 10:36 PM #125