problem with voicemail

XrayTed99

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Feb 27, 2014
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Got a 4s not long ago, jailbreak immediately.
I noticed I didn't seem to be getting any voicemail so I tried leaving myself a message, phone never gets it.
So I went to a sprint store and the lady was like hmmm ,, whats this winterboard I never saw that before, whats this vshare ? I awkwardly answered just apps I downloaded or whatever ,, But anyhow, she verified that my phone wasn't registering voicemail and suggested a reset, which of course would wipe my phone clean.

When I first got it I do recall receiving some voicemail, so is there anything with the jailbreak that could cause this malfunction ?
If I backed up the phone, reset it then reloaded it, I would think that would just reload whatever the problem is .... Any suggestions what I can look for to get this service back ?
 

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