1. Husseinp18's Avatar
    I was told by Apple to reset my phone to factory settings as i had a software problem which caused my 4S to switch off when the battery was at 20% They said not to restore from a back up as the problem would be restored aswell. So instead I restored from icloud. Does icloud restore settings? I want to know if the problem will be saved in the icloud backup.
    03-24-2013 02:30 PM
  2. iNotes4You's Avatar
    Yes, iCloud backup will restore all settings but only if you have used an Unlock Code for your device.
    03-24-2013 02:33 PM
  3. Jaguarr40's Avatar
    I was told by Apple to reset my phone to factory settings as i had a software problem which caused my 4S to switch off when the battery was at 20% They said not to restore from a back up as the problem would be restored aswell. So instead I restored from icloud. Does icloud restore settings? I want to know if the problem will be saved in the icloud backup.
    This is what is backed up by iCloud. Please read this article from Apple support:

    iCloud: iCloud Backup
    03-24-2013 03:11 PM
  4. Just_Me_D's Avatar
    I was told by Apple to reset my phone to factory settings as i had a software problem which caused my 4S to switch off when the battery was at 20% They said not to restore from a back up as the problem would be restored aswell. So instead I restored from icloud. Does icloud restore settings? I want to know if the problem will be saved in the icloud backup.
    Please note that restoring from iCloud is also restoring from a backup (iCloud backup). The Apple representative was most likely telling you to set your device up as new including re-downloading your apps, reconfiguring your email & social accounts, etcetera just like you did when you first purchased your device.
    03-24-2013 03:47 PM
  5. Chase Isley's Avatar
    ^^^ Yeah backing up your info on the computer and also in icloud are the same things. If you restored from either backup, you would be restoring the corrupted settings.
    Just_Me_D likes this.
    03-26-2013 10:12 AM
  6. aanaya abid's Avatar
    Yes, iCloud backup will restore all settings
    04-09-2013 04:29 AM
  7. alicepattinson's Avatar
    I was told by Apple to reset my phone to factory settings as i had a software problem which caused my 4S to switch off when the battery was at 20% They said not to restore from a back up as the problem would be restored aswell. So instead I restored from icloud. Does icloud restore settings? I want to know if the problem will be saved in the icloud backup.
    Definitely. I you back up with iCloud then you will restore everything.
    04-09-2013 05:00 AM

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