[Brian Harris]

I have the message itunes could not sync information to iphone because a connection could not be established My PC is new with a fresh install of everything with only latest Itunes ever installed on it. Phone synced perfectly about 3 times and from number 4 on i get this same message. I changed nothing on the computer or the phone. I only dropped a picture in the photo folder that I sync with my phone and I get that message.

I had similar issues with the previous computer and when I would reinstall or updated to the latest I tunes it would work a couple times and then quit. Shouldn't be this big of a PITA. The phone shows up perfectly in my computer as portable devices and I can copy off any pictures from the phone there that I want but I sure can't get anything through itunes to sync back the other way and unfortunately I can't just copy pictures to the phone through the computer directly. Has to be done through itunes which nearly never works.

I love the phone but should be an easier way to transfer data between Windows 7 PC and this I phone 4S. PC is a Dell XPS 8300 I7 processor with 8 gigs of ram with Windows 7 with all Microsoft updates running Itunes 11.0.1.12 and I phone 4S with os 6.0.1 connecting via USB cable as I have NEVER EVER been able to sync with any of my desktops through WIFI.

I consider myself to be pretty technologically capable but this thing is a royal pain and I surely can't be the only one as my wife has the same issue with her phone and her desktop.
ITUNESYNC.jpg

[JustMe'D]

Is it possible you have a damaged/malfunctioning USB cable? Have you tried a different USB port? Try rebooting both the phone and the computer.

[kch50428]

When connected with USB on Windows, check for driver issues - see the link above... as for wifi - check the wifi hotspot settings to see if any ports are blocked or if you have the DHCP settings allowing enough IP address for the number of devices you have.

[Brian Harris]

I would think a damaged cable or driver would not allow the phone to work properly the the computer icon that shows all your drives. I just copied 5 pictures off my phone while taking these screen shots. I can go through that way and get pictures off the phone but nothing through itunes works.

ITUNESYNC2.jpg
ITUNESYNC3.png

[Alli]

You would think so, but iTunes is the weak link in the Apple ecosystem. So even though a driver or cable is adequate for Windows, it may not be adequate for iTunes.

[Rodville]

I get that every so often. For me it happens when I use an aftermarket cable. Swapping to a genuine Apple cable and a different USB port usually solves the problem.

[Fit24]

As others have stated it could be the sync cable. I've experienced problems with some cables where the phone will charge but won't sync.