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  1. Thread AuthorThread Author   #1  
    iPhoneandJesusLover's Avatar
    iPhone Intermediate

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    Default iPhone 4S crashes all the time! Urgent

    Hi all,
    I have something that needs to be addressed. This evening, when I was rearranging my homescreen icons, my phone crashed and respringed. I'm able to replicate the problem.
    These screenshots will give you an example: the incident has happened 6 times.

    I'm believing that I may need a replacement phone.
    Any help/ feedback is appreciated.

    Thanks!
    Attached Thumbnails Attached Thumbnails iPhone 4S crashes all the time! Urgent-imageuploadedbyimore-forums1351392209.146507.jpg   iPhone 4S crashes all the time! Urgent-imageuploadedbyimore-forums1351392216.408135.jpg   iPhone 4S crashes all the time! Urgent-imageuploadedbyimore-forums1351392222.534110.jpg   iPhone 4S crashes all the time! Urgent-imageuploadedbyimore-forums1351392229.140325.jpg   iPhone 4S crashes all the time! Urgent-imageuploadedbyimore-forums1351392235.315769.jpg  

    iPhone 4S crashes all the time! Urgent-imageuploadedbyimore-forums1351392242.242563.jpg   iPhone 4S crashes all the time! Urgent-imageuploadedbyimore-forums1351392249.347054.jpg   iPhone 4S crashes all the time! Urgent-imageuploadedbyimore-forums1351392258.345811.jpg   iPhone 4S crashes all the time! Urgent-imageuploadedbyimore-forums1351392264.571212.jpg   iPhone 4S crashes all the time! Urgent-imageuploadedbyimore-forums1351392271.785870.jpg  

    Sent from my classy 5C using Tapatalk
  2. #2  
    JustMe'D's Avatar

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    Default iPhone 4S crashes all the time! Urgent

    Have you tried restoring it as new via iTunes?
  3. #3  
    rdiddy_25's Avatar
    iMore Genius

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    Default iPhone 4S crashes all the time! Urgent

    Did this happen after installing an app? If so, delete the app and see if that corrects the issue. If not, I'd just restore as new like JMD suggested.
  4. #4  
    Jaguarr40's Avatar
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    Default Re: iPhone 4S crashes all the time! Urgent

    Both questions that were asked of you are critical. I would if due to an app delete it and reboot your device to get rid of any remants of the app. If not the app go to step one as JMD suggested and restore as new. That should get it for you.

    One last thing, While I respect and know many others di as well to ask the forum, I also believe that if it is something like the screenshots you provided, this is a perfect situation for Apple support and Applecare if you have it. Thank you for trusting us and asking and best of luck. Let us know.
    ~JAG~
    Member Of iMore & Mobile Nations!
    In Memory Of Steve Jobs ... Rest In iPeace


  5. Thread AuthorThread Author   #5  
    iPhoneandJesusLover's Avatar
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    Default Re: iPhone 4S crashes all the time! Urgent

    Hi all,

    I apologize for the late response.
    I haven't really installed any new apps recently.
    I will go ahead and restore as new as Just Me D suggested.
    I will update you if anything new happens......
    Thanks for all the support!
  6. Thread AuthorThread Author   #6  
    iPhoneandJesusLover's Avatar
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    Default iPhone 4S crashes all the time! Urgent

    Hi all,

    I just would like to present some updates on the situation. I restored as new yesterday to iOS 6.0.1.
    So far, I have not experienced any crashes.
    I have experienced really bad battery life.
    I really don't want to restore again as new. What are my other options? Replacement, take to Apple store?! That's what I'm thinking right now. I'm open to any feedback; actually any comments/suggestions are appreciated.

    Thanks for your time!
    Sent from my classy 5C using Tapatalk
  7. #7  
    plantemichel's Avatar
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    Default iPhone 4S crashes all the time! Urgent

    If those tricks arent fixing the problem set a genius bar appointement.
  8. Thread AuthorThread Author   #8  
    iPhoneandJesusLover's Avatar
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    Default iPhone 4S crashes all the time! Urgent

    Update: My phone has crashed 3 times with panic p.list entries.
    I think it's time to get a replacement. Going to make a Genius Bar appointment momentarily.
    Attached Thumbnails Attached Thumbnails iPhone 4S crashes all the time! Urgent-imageuploadedbyimore-forums1351974788.218685.jpg   iPhone 4S crashes all the time! Urgent-imageuploadedbyimore-forums1351974799.548874.jpg   iPhone 4S crashes all the time! Urgent-imageuploadedbyimore-forums1351974805.919917.jpg   iPhone 4S crashes all the time! Urgent-imageuploadedbyimore-forums1351974813.353037.jpg   iPhone 4S crashes all the time! Urgent-imageuploadedbyimore-forums1351974820.721713.jpg  

    Sent from my classy 5C using Tapatalk
  9. Thread AuthorThread Author   #9  
    iPhoneandJesusLover's Avatar
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    Default Re: iPhone 4S crashes all the time! Urgent

    Anybody? Please, I need a response!
  10. #10  
    Karenkcoulter's Avatar

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    Default iPhone 4S crashes all the time! Urgent

    Go back to the Genius Bar.
  11. #11  
    LarryF's Avatar
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    Default Re: iPhone 4S crashes all the time! Urgent

    If you search the Apple support boards, you will see that it is a confirmed bug. A lot of people are having it. It has something to do with moving objects between screens. Sadly, it doesn't appear fixed in 6.01. I was in the Apple Store for another matter (daughter's battery), and they confirmed that it is in fact a bug.

    Clean restores don't fix it. Been there, done that.

    Larry
  12. Thread AuthorThread Author   #12  
    iPhoneandJesusLover's Avatar
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    Default iPhone 4S crashes all the time! Urgent

    So basically, I should go ahead and make a Genius Bar Appointment and everything should resolved. I should also expect to get a replacement phone. I just wanted to confirm.
    Sent from my classy 5C using Tapatalk
  13. Thread AuthorThread Author   #13  
    iPhoneandJesusLover's Avatar
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    Default iPhone 4S crashes all the time! Urgent

    Also, I searched the apple support communities and the problem that those people were having was related to the springboard. Mine is not. It crashes randomly in any application.
    Sent from my classy 5C using Tapatalk
  14. #14  
    Peligro911's Avatar
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    Default iPhone 4S crashes all the time! Urgent

    Take to apple tell them you have restored they should replace
  15. Thread AuthorThread Author   #15  
    iPhoneandJesusLover's Avatar
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    Default iPhone 4S crashes all the time! Urgent

    Okay!
    Thanks for the advice!
    Sent from my classy 5C using Tapatalk
  16. #16  
    Peligro911's Avatar
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    Default iPhone 4S crashes all the time! Urgent

    If you can duplicate the issue it can help .. It may be a known issue but a lot of people don't have it so it is not a bug that everyone has
  17. Thread AuthorThread Author   #17  
    iPhoneandJesusLover's Avatar
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    Default iPhone 4S crashes all the time! Urgent

    Currently, I'm not able to reproduce the issue, but I do have the screenshots to prove that it actually occurred. I guess we will see what happens.....when I arrive at the Genius Bar.
    Sent from my classy 5C using Tapatalk
  18. #18  
    LarryF's Avatar
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    Default Re: iPhone 4S crashes all the time! Urgent

    I suspect a new phone will make no difference, as everything I've seen and heard say it is a software issue - new hardware will not help.

    But if your near a Apple Store by all means go and confirm, one way or another.

    Larry
  19. Thread AuthorThread Author   #19  
    iPhoneandJesusLover's Avatar
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    Default iPhone 4S crashes all the time! Urgent

    Well.... I will update this thread after I receive results from the Genius Bar. Thanks for everyone's cooperation, patience, and helpfulness. IMore is a great place to receive help. Everyone is so helpful.....thanks for everything!!!!!
    Sent from my classy 5C using Tapatalk
  20. Thread AuthorThread Author   #20  
    iPhoneandJesusLover's Avatar
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    Default iPhone 4S crashes all the time! Urgent

    Update:

    Yeah! No more issues!!
    I've had no issues and have great battery life.

    It's not even a new phone! iOS 6.0.1

    No problems whatsoever! I don't know; really strange!
    Attached Thumbnails Attached Thumbnails iPhone 4S crashes all the time! Urgent-imageuploadedbyimore-forums1352259168.090214.jpg  
    Sent from my classy 5C using Tapatalk
  21. #21  
    erwaso's Avatar
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    Default Re: iPhone 4S crashes all the time! Urgent

    What fixed it?
  22. Thread AuthorThread Author   #22  
    iPhoneandJesusLover's Avatar
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    Default iPhone 4S crashes all the time! Urgent

    I think when I let the battery drain at the way down and die. After that, I had no problems whatsoever.


    Sent from my iPhone using Tapatalk
    Sent from my classy 5C using Tapatalk
    Thanked by:
    Gigi100557 (11-12-2012)

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