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  1. Thread AuthorThread Author   #1  
    Mae Yee's Avatar
    iPhone Nanite

    1 Posts

    Post outlook emails disappears on PC when emails are opened on Iphone 4s.

    I have a user that has an Iphone 4s and every time he opens a email on his iphone 4s, the messages are removed from his outlook client email on his PC. I can search all mail in outlook to find the message but I am unable to stop this from happening. Is anyone else having this issue and if so is there a known fix for this problem?
  2. #2  
    BreakingKayfabe's Avatar
    iMore Genius

    6,416 Posts
    Global Posts
    6,797 Global Posts


    When you search for the message where are you finding it? Sounds like a setting in his/her Outlook client
    needs to be tweaked.
  3. #3  
    kch50428's Avatar
    iMore Genius

    20,830 Posts
    Global Posts
    21,711 Global Posts


    If the mail server is being accessed with POP3 protocol, that is what happens. The iPhone & computer need to be set up, and the mail server capable of using IMAP.

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