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  1. Thread AuthorThread Author   #1  
    Knocks's Avatar
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    Default How to get a jailbroken 4S serviced by Apple

    I have a 4S that used to be jailbroken and has camera issues so I need to take it to Apple for hardware service or replacement. The jailbreak disappeared after I upgraded to 4.1. I have 3 questions.

    1) Did the jailbreak get reported to Apple during the upgrade from 4.0 to 4.1 via iTunes?

    2) Are there still traces of the jailbreak on the phone after the upgrade to 4.1?

    3) If yes, what steps do I need to take to a) backup all my apps and app data so I can restore them on the replacement phone exactly the way they are now, and b) and wipe everything related to jailbreaking before taking the phone to Apple?
  2. #2  
    evorc's Avatar
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    No, just restore. They will never know.
  3. #3  
    sherlock's Avatar
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    Restore and it will remove all traces. No one can detect it, including Apple.
    rich67 likes this.
  4. #4  
    Rockdog97's Avatar
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    Even if they did, it wont void any sort of warranty..
    .
    .
    4s/iOS 7.0.6/JB
    .
    @Rockdog97
  5. Thread AuthorThread Author   #5  
    Knocks's Avatar
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    Quote Originally Posted by Rockdog97 View Post
    Even if they did, it wont void any sort of warranty..
    That is incorrect
  6. #6  
    Peligro911's Avatar
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    I would not walk into a apple store for a issue on my JB device lol bad idea .. That's like walking into Microsoft complaint that something is not working on your illegal copy of windows lol


    Sent Into Orbit from my iPhone 4S using Tapatalk
  7. #7  
    Dude495's Avatar
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    Quote Originally Posted by Peligro911 View Post
    I would not walk into a apple store for a issue on my JB device lol bad idea .. That's like walking into Microsoft complaint that something is not working on your illegal copy of windows lol

    Except going to Apple with a JB isn't any illegal use of anything. At least in the US.
  8. #8  
    ModeratorOMD's Avatar
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    I don't think anyone has read the OP.

    Quote Originally Posted by KnocksX View Post
    I have a 4S that used to be jailbroken and has camera issues so I need to take it to Apple for hardware service or replacement. The jailbreak disappeared after I upgraded to 4.1. I have 3 questions.

    1) Did the jailbreak get reported to Apple during the upgrade from 4.0 to 4.1 via iTunes?

    2) Are there still traces of the jailbreak on the phone after the upgrade to 4.1?

    3) If yes, what steps do I need to take to a) backup all my apps and app data so I can restore them on the replacement phone exactly the way they are now, and b) and wipe everything related to jailbreaking before taking the phone to Apple?
    1. No
    2. No
    3. If you upgraded, the jailbreak disappeared, you don't need to do anything- its gone. You're on a new firmware now.
  9. #9  
    Peligro911's Avatar
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    Quote Originally Posted by Dude495 View Post
    Except going to Apple with a JB isn't any illegal use of anything. At least in the US.
    I didn't mean JB was illegal .. I blame my bad example lol but apple will prob look at you like it is lol I was just trying to state if you have a issue and go with a JB device they will blame that vs any real issue


    Sent Into Orbit from my iPhone 4S using Tapatalk
  10. #10  
    BiG BaLLA 923's Avatar
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    Am I lost? What are you talking about with 4.0 to 4.1? Are you talking about firmware for the iPhone 4s? You say that you have the 4s and they never made a ios for that device it started with 5.0
  11. #11  
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    Red face

    Quote Originally Posted by Peligro911 View Post
    I didn't mean JB was illegal .. I blame my bad example lol but apple will prob look at you like it is lol I was just trying to state if you have a issue and go with a JB device they will blame that vs any real issue


    Sent Into Orbit from my iPhone 4S using Tapatalk
    That's the first thing Verizon asked me about my signal problems with my iPhone. "Is it jailbroken?" I lied and said it wasn't because I was having singal problems long before I JB. Everyone wants to blame the JB so people will quit JBing.
    Dude! You slapped a fish. You punched it! Why would you hit it?

    So she's praying...To Justin Timberlake apparently
  12. Thread AuthorThread Author   #12  
    Knocks's Avatar
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    Quote Originally Posted by BiG BaLLA 923 View Post
    Am I lost? What are you talking about with 4.0 to 4.1? Are you talking about firmware for the iPhone 4s? You say that you have the 4s and they never made a ios for that device it started with 5.0
    Yes, my mistake. 5.0 to 5.1. I need 100% confirmation though that the upgrade to 5.1 erased TRACES of the jailbreak. I know that the functions of the jailbreak are gone. But leftovers could still be in there, and I've heard of cases where Apple was able to find out about past jailbreaks by hooking an iPhone up to their troubleshooting machine.
  13. #13  
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    Quote Originally Posted by KnocksX View Post
    Yes, my mistake. 5.0 to 5.1. I need 100% confirmation though that the upgrade to 5.1 erased TRACES of the jailbreak. I know that the functions of the jailbreak are gone. But leftovers could still be in there, and I've heard of cases where Apple was able to find out about past jailbreaks by hooking an iPhone up to their troubleshooting machine.
    There is no 100% confimation. You have to try it yourself. I've never heard of a device that can tell if you've been jailbroken.
    blah blah blah witty signature blah blah blah
  14. #14  
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    Quote Originally Posted by NobodyListensToLaura View Post
    That's the first thing Verizon asked me about my signal problems with my iPhone. "Is it jailbroken?" I lied and said it wasn't because I was having singal problems long before I JB. Everyone wants to blame the JB so people will quit JBing.
    That's not it. They can't fix it if it's Jailbroken. They are not responsible for that. Only the Jailbreak devs would be able to fix that problem.
  15. #15  
    dfweyer's Avatar
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    I believe that SquareTrade warranties cover jailbroken iPhones...remember reading that somewhere.
  16. #16  
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    Quote Originally Posted by Peligro911 View Post
    I would not walk into a apple store for a issue on my JB device lol bad idea .. That's like walking into Microsoft complaint that something is not working on your illegal copy of windows lol


    Sent Into Orbit from my iPhone 4S using Tapatalk
    Depending on the issue. If its a possible software issue related to the JB, they will just restore your phone. Must prove the issue isn't tied to the JB. I have swapped iPhone at a Apple store while JB. It was the 3GS JB on 3.1.3 but Apple did it because I went in for dead pixels. Can't blame the pixels on the JB. She saw the JB but since I knew JB doesn't void the warranty in the US, I did not worry about restoring it first.

    Oh and I thought they would just give a screen replacement since that was typical repair for a 3GS but they didn't have any so that's why it was swapped the entire unit.
  17. Thread AuthorThread Author   #17  
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    Quote Originally Posted by Garz View Post
    She saw the JB but since I knew JB doesn't void the warranty in the US, I did not worry about restoring it first.
    Jailbreaking DOES void the warranty in the U.S. That is the whole issue.
  18. #18  
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    Umm... Oops?
    Last edited by 3cit; 06-08-2012 at 12:05 PM.
  19. #19  
    ModeratorOMD's Avatar
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    He probably got a 4 and thought it was a 4S. They're pretty much the same thing.
  20. Thread AuthorThread Author   #20  
    Knocks's Avatar
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    No, it was a 4S. Read above.
  21. #21  
    ModeratorOMD's Avatar
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    Well, I'm pretty sure that they don't have some kind of "Jailbroke iPhone detector machine" or something. Lol..

    Usually all they do is just replace the phone. Lol. Besides once you wipe it, it's been wiped of everything and a new OS is installed from scratch. Jailbreaking just uses the same OS it already has, so there's no way they would know anything. Lol
  22. #22  
    Garz's Avatar
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    Quote Originally Posted by KnocksX View Post
    Jailbreaking DOES void the warranty in the U.S. That is the whole issue.
    That's where your wrong
  23. #23  
    Garz's Avatar
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    Quote Originally Posted by KnocksX View Post
    Jailbreaking DOES void the warranty in the U.S. That is the whole issue.
    To give more clarification, it can violate your warranty. If your device becomes unusable due to JB, Apple can turn down a warranty exchange but it does not straight out void it due to just Jailbraking. So just because it's JB when you take it in, they won't void it. The only thing they will do it just restore it back to factory unless it's a true hardware defect. JB does still run risk and still needs to be done with caution.
  24. Thread AuthorThread Author   #24  
    Knocks's Avatar
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    You break your user agreement by jailbreaking, and they can turn you down. End of story. This has happened to numerous people before, so it's pointless to even discuss it.



    "...unauthorized modification of the iOS is a violation of the iPhone end-user license agreement and because of this, Apple may deny service for an iPhone, iPad, or iPod touch that has installed any unauthorized software."
  25. #25  
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    Quote Originally Posted by KnocksX View Post
    You break your user agreement by jailbreaking, and they can turn you down. End of story. This has happened to numerous people before, so it's pointless to even discuss it.



    "...unauthorized modification of the iOS is a violation of the iPhone end-user license agreement and because of this, Apple may deny service for an iPhone, iPad, or iPod touch that has installed any unauthorized software."
    But you are missing the whole point, The OP stated he restored his device to factory iOS. Which means there is no jb on there.
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