How to get a jailbroken 4S serviced by Apple
I have a 4S that used to be jailbroken and has camera issues so I need to take it to Apple for hardware service or replacement. The jailbreak disappeared after I upgraded to 4.1. I have 3 questions.
1) Did the jailbreak get reported to Apple during the upgrade from 4.0 to 4.1 via iTunes?
2) Are there still traces of the jailbreak on the phone after the upgrade to 4.1?
3) If yes, what steps do I need to take to a) backup all my apps and app data so I can restore them on the replacement phone exactly the way they are now, and b) and wipe everything related to jailbreaking before taking the phone to Apple?
- 06-06-2012, 12:29 AM #2
- 06-06-2012, 01:08 AM #3
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- 06-07-2012, 12:32 AM #7
- 06-07-2012, 01:27 AM #8
- 06-07-2012, 01:32 AM #9
- 06-07-2012, 08:21 AM #10
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- 06-07-2012, 06:00 PM #15
- 06-07-2012, 07:20 PM #16
Oh and I thought they would just give a screen replacement since that was typical repair for a 3GS but they didn't have any so that's why it was swapped the entire unit.
- 06-08-2012, 12:14 AM #18
- 06-08-2012, 12:47 AM #19
- 06-08-2012, 01:50 AM #21
Well, I'm pretty sure that they don't have some kind of "Jailbroke iPhone detector machine" or something. Lol..
Usually all they do is just replace the phone. Lol. Besides once you wipe it, it's been wiped of everything and a new OS is installed from scratch. Jailbreaking just uses the same OS it already has, so there's no way they would know anything. Lol
- 06-08-2012, 02:18 AM #22
- 06-08-2012, 02:28 AM #23
You break your user agreement by jailbreaking, and they can turn you down. End of story. This has happened to numerous people before, so it's pointless to even discuss it.
"...unauthorized modification of the iOS is a violation of the iPhone end-user license agreement and because of this, Apple may deny service for an iPhone, iPad, or iPod touch that has installed any unauthorized software."
- 06-08-2012, 06:18 AM #25