Ok So it all started around xmas time last year. I was getting an average speedtest of .08 mb/second. Obviously unacceptable when other identical phones in the same room were getting 1-1.5 mb/second. I called VZW and they put a network ticket out and replaced the phone. No difference. BTW, the browser was not functioning.
After another phone, 2 more network tickets, switching my data plan from unlimited to 2GB( which I should sue for) and resetting my account numerous times, the tech told me I had a bad MEN, which is what allowed the data to connect to my account. He told me, switch to a 4g phone and the problem will be fixed. I tried the Razr- which has an unacceptable screen for the "best phone around" OH and btw, still data issue.
So I returned the Razr, a tech rep told me he actually knew what the issue was and i scored a 4s...but guess what...still having data issue when others in the same room do not. ANY SUGGESTIONS or possibile explnations as to why the data will be so low in the same room when others have perfect connection? I am an EMT/Firefighter and sometimes have to look up important info fast and kinda need my internet...Thanks guys
After another phone, 2 more network tickets, switching my data plan from unlimited to 2GB( which I should sue for) and resetting my account numerous times, the tech told me I had a bad MEN, which is what allowed the data to connect to my account. He told me, switch to a 4g phone and the problem will be fixed. I tried the Razr- which has an unacceptable screen for the "best phone around" OH and btw, still data issue.
So I returned the Razr, a tech rep told me he actually knew what the issue was and i scored a 4s...but guess what...still having data issue when others in the same room do not. ANY SUGGESTIONS or possibile explnations as to why the data will be so low in the same room when others have perfect connection? I am an EMT/Firefighter and sometimes have to look up important info fast and kinda need my internet...Thanks guys