win7 64bit can't detect ipone4s
In my old pc win xp,both iphone 4, and 4swork fine.
New pc Win7 64bit( Home SP1) can't detect iphone 4s (no jb) .But can detect Ipone 4.
Install and uninstall Itune several timesResult is the same.
Itune version 10.6.1.7 (64 bit)
iphone4s version 5.1(9B179).
All the Services running in control pannel.
No Apple Mobile Device Usb driver in Device manager.
But if i connect old Iphone 4,all works.
- 04-06-2012, 07:10 AM #2
- 04-06-2012, 07:14 AM #3
Last edited by joe_fresh; 04-06-2012 at 07:17 AM.
- 04-06-2012, 09:25 AM #5
- 04-06-2012, 09:38 AM #6
- 04-06-2012, 09:47 AM #7
- 04-06-2012, 10:06 AM #8
When you right-click on Computer on the Desktop, choose Properties, then Device Manager.
To have a solid connection to your iPhone 4S you should have the following:
Under Portable Devices: Apple iPhone
Under Universal Serial Bus controllers: Apple Mobile Device USB Driver
For Local Services, on the Extended tab, Apple Mobile Device must be present and it should be started.
One time I plugged in my iPhone and I had not started the Apple Mobile Device service. I received a pop-up saying I could not connect to iTunes.
Maybe there's a site where you can download the correct drivers. Google it. My win64 laptop did it all automatically.
- 04-06-2012, 11:00 AM #9
Uninstall everything that is Apple Related on your computer. Apple Mobile Device, just click on the middle row and it'll Alphabetize everything and uninstall, everything that is Apple. I mean everything Even if it is Safari or Quicktime I uninstall it.
Download iTunes 10.6.1 (64-bit) - FileHippo.com
There is the link for the 64 bit version, Download it.... don't install once it is done.
Restart your computer, once everything is running, install iTunes. Hopefully it works.
I had this problem before several times, it works. I just hate doing it.
- 04-06-2012, 01:10 PM #10iMore Genius
- 3,044 Posts
Yeah let's see if his iPhone 4s is maybe the problem! It's not his windows setup as it recognizes other apple devices, including iPhone do drivers and services are running properly!
Looks like the 4s is having an issue, is it (the 4s) recognized by OTHER computers?
But the result is not work.I plug the 4s directly to USB port,no pop up message from Windows that hardware is detected. No Apple mobile devise usb driver found.
By the way,when i plug the old Iphone 4 in usb port,window can detect ,can connect itune too.
Anyway,thanks for all your people's advise,i might consider to downgrade my pc to xp.
- 04-07-2012, 09:45 AM #12
Based on everything you have said I believe that you may have an issue with your phone rather then your computer. If the iPhone 4 works and currently I have 2 iPhone 4s between me and my fiancé and we both have 2 laptops that are running Wins7 64bit OS with no problems and you have repeatedly deleted all the drivers and everything Apple related and reinstalled and still the same outcome its most likely a phone issue.
Sent from either my Evo 3D or my iPhone 4s.
- 04-07-2012, 05:12 PM #13
- 08-25-2014, 01:31 AM #14iMore Nanite
- 2 Posts
Re: win7 64bit can't detect ipone4s
I am using 64 bit system and want to take a backup of iPhone MC705ll/a on that system.
Initially, when i connect my iPhone to the system with all apple drivers installed, it shows
device as a drive on My Computer, and its properties are also visible with device id etc.
but when I used 'mobiledit' software to take the backup it shows "device not connected properly, please disconnect and connect again"
I have done that several times, also i have uninstalled and installed drivers multiple times, but it wont work.
Also even after this My Computer continue to show the device as a Drive.
- 08-25-2014, 02:51 AM #15