OUCH!! Smashed my screen... $200 later.....
Sitting in my recliner today, phone slid off my lap and into the side of the chair and subsequently "under" the chair. Well, without even thinking, I grab the recliner lever and lower the foot rest and to my dismay hear the most god-awful, gut wrenching sound...... I knew what it was, I was hoping it wasn't though..... yep sure enough, screen shattered.
So I grab my phone, feeling nauseous, and go to get it fixed/repaired/whatever.
First stop is Verizon. Guy looks at it and says I have to make an insurance claim. $199 deductible and they will overnight me a refurb.
So I figure I'll go into Apple and see what they say.
They say $149 for swapping out the phone if I add Apple Care + (which if I had AC+ now this swap would have only cost me $49) So I take them up on it. $249 for swapped phone and AC+.
It sucks that I did such a bonehead thing like this. And I am still kicking myself for lowering down that damn foot rest.
Oh well, live and learn, at least I have a new phone today and am up and running again.
- 03-13-2012, 01:50 PM #2
- 03-13-2012, 01:56 PM #4
- 03-13-2012, 01:59 PM #5
There are but some people don't feel comfortable repairing devices like this. Even if he fudged it up and had to make a claim, which are a pain because you have to fill out and fax paper work so it was probably easier this way for him. Not cheaper
- 03-13-2012, 02:00 PM #7
- 03-13-2012, 02:39 PM #8
- 03-13-2012, 03:14 PM #9
- 03-13-2012, 03:18 PM #10
- 03-13-2012, 03:29 PM #11
So you now have AC+ and VZW Insurance? I would cancel the VZW Insurance and save yourself the money on the bill. That's what I did with Sprint, although they don't offer insurance on iPhones anyways. Do the math.(Sprint) $8 x 24 months = $192 + $100 deductible (that was on my Nexus S 4G) or $99 with a $49 deductible.No sure what VZW charges for insurance. Last I knew it was $7, but even then, $199 deductible for refurbs???? OUCH!
- 03-13-2012, 03:38 PM #12
- 03-13-2012, 04:34 PM #13Only thing is, Verizon's insurance covers lost/stolen which AppleCare+ does not.
I am just going to go back in my dark corner and keep peeking back at all the smart people in envy.
I guess it all comes down to what your situation/tendancies are. I have never lost a phone (knock on wood), but I have walked into a lake waist high before I realized my phone was in my bottom cargo pocket.
- 03-13-2012, 05:37 PM #14
- 03-13-2012, 06:05 PM #16
- 03-14-2012, 02:33 AM #18
- 03-14-2012, 04:08 PM #20
- 03-14-2012, 04:25 PM #21
Last edited by Garz; 03-14-2012 at 04:27 PM.
Also, I am not so sure the phone Apple gave me in the store was new..... it came out of a plastic black box and didnt come with any accessories or anything. Just the phone wrapped in a plastic bag inside the black box......so my guess is that the replacement phone was not actually new.
- 03-14-2012, 04:36 PM #23
- 03-14-2012, 04:53 PM #24
- 03-15-2012, 09:44 AM #25