- 12-29-2011, 03:20 PM #26
- 12-29-2011, 10:24 PM #27
it's only $2 people. A lot of people in the forums make it sound like money isn't an issue, always naming all the expensive devices and such they own. Besides I get a 23% discount on my bill through my employer so I could care less
- 12-29-2011, 10:35 PM #28
- 12-30-2011, 12:29 AM #29
Im not a Verizon customer but Verizon has some 70+ million users and they want to charge 2 bucks for online or phone payment processing. If only half the people pay by auto pay or check by mail that's 35 million x 2 bucks = 70 million dollars per month in processing fees, c'mon Verizon really.
- 12-30-2011, 08:34 AM #30
Last edited by Irish Rose; 12-30-2011 at 09:22 AM.
- 12-30-2011, 08:34 AM #31
Talked with a Verizon employee today who was departing on a fight today. I chatted him up regarding the fee as I checked him in and he too thought it was a, and I quote, "huge kick in the nuts to the customer". Said he received a lot of calls and in store inquires of very upset customers.
I hope this goes the way of the banks wanting to charge customers to use their ATM cards. Enough people raised hell about that and most banks quickly got rid of it.
- 12-30-2011, 08:50 AM #32
I think other carriers are going to sit back and watch how this thing plays out with Verizon. I'll bet if Verizon gets away with this without too much of an issue, the other carriers will quickly follow this price gauging trend.
Sent from my iPhone 4 using Tapatalk.
- 12-30-2011, 09:15 AM #33
As for mailing a check out, I'll gladly do it that way with VzW also if need be. They can go scratch with this convience fee bullsh!t !!
Sent from iPinkks 4S using Tapatalk
- 12-30-2011, 09:24 AM #34
- 12-30-2011, 10:29 AM #35
I'm pretty sure all they are trying to do is recoup the money the credit card companies charge them, typically 2-4% for every transaction they accept. We run into this in our business and it costs us a lot of money at the end of the year.
- 12-30-2011, 10:31 AM #36
- 12-30-2011, 10:54 AM #37
- 12-30-2011, 05:06 PM #38
- 12-30-2011, 05:11 PM #39
- 12-30-2011, 05:53 PM #40
- 12-30-2011, 05:58 PM #41
- 12-30-2011, 07:13 PM #42
- 12-31-2011, 07:10 AM #43
What I just didn't understand about this was that they would have been charging for customers to do something that would actually save the company time and money. Isn't it easier/cheaper to pay online than send out invoices through the mail?
- 12-31-2011, 07:34 AM #44
- 12-31-2011, 03:50 PM #45
Glad they scrapped the 2$ idea for now, the only reason prob was because the fcc was getting involved not because they listened to us..i guess i can turn my paperless billing back on and go back to my old free online payment method..i was prepping my tongue to start licking stamps again and make them sort my check and bill
- 12-31-2011, 05:20 PM #46
As of late yesterday eastern time after the FCC started looking into this the CEO-PRES. of Verizon Wireless has taken back his issue on this matter stating that because of their customers and what they had to say they are now recinding this fee. It no longer exists.
If you remember the same girl who went on Facebook and got 250,000 signitures to have Bank Of America remove the proposed $5.00 fee for using your debit card, She got 50,000 + sigs. on this too and took on 2 big companies that bowed down.
I think also the FCC had alot to do with it.
Verizon scraps plan for $2 billing fee
- 12-31-2011, 05:37 PM #47
- 01-01-2012, 07:11 AM #48
- 01-01-2012, 04:42 PM #49
- 01-01-2012, 04:50 PM #50