googe voice integration issue
I am having an issue with integrating a sprint number with GV. I have gotten as far as getting a NEW GV number and setting up voice mail. Ideally, i would like to have full integration like on my other two phones (Evo and BB 8530). Attached is a screenshot of how the setting page looks now and the second is the message i get when i try to put in the mobile number. GV recognizes that its a Sprint number, but wont go any further in relation to integration. The account is brand new, no outstanding balance and is clear on Sprint's side. Any thoughts on how to fix this and finish the integration?
- 12-15-2011, 05:54 PM #2
- 12-16-2011, 03:46 PM #3
Anybody else have this issue with a brand new account coming from a different carrier?
As for the second part of you question, its not working the way I had envisioned it. It not getting call logs and the contacts arent syncing to google.com/contacts.
- 12-16-2011, 05:23 PM #5
- 12-16-2011, 05:47 PM #6
To be honest, I'm still not 100% clear on what you're trying to do...when you say "integrating a sprint number with GV" what exactly do you mean?
-Porting a Sprint number to GV, and making GV your carrier?
-Setting up GV to ring several Sprint numbers?
I think you want the first, but just wanted to make sure. Assuming that's right, is there any chance that the message in your second image is true? That porting simply isn't supported for that area right now? I'm not terribly familiar with the full capabilities of GV but have just started looking into deeper integration myself, so I'm interested in how this works out.
As for your interest, I am absolutely, 100% loving GV integration. My office has terrible cell service and I use the GV Chrome extension religiously. I love having a backup of my contacts, txts, calls, etc available anytime anywhere.
- 12-19-2011, 03:14 PM #10
I'm confused as well, what exactly are you trying to do? How was it set up before with your Evo and BB?
From what I see it looked like you do not have a GV number but just a number to access voicemail on GV. I don't know what special arrangements Sprint has with GV either but if you port your Sprint number to GV then your Sprint phone will no longer have service; just like if you ported that number to Verizon or Tmobile.
You need a GV number and Sprint number, at least as I understand it.
- 12-20-2011, 03:50 AM #12
Well it might be something with that it was active when you started an account with google voice already on that number. I read where that was a problem with activating an iPhone on sprint so I deactivated mine before activation of the iPhone then deactivated the voice account and have had no problems with it. Just my two sense ymmv.
- 12-20-2011, 09:41 PM #13
Google Voice Account Types - Google Voice Help
I have no idea how you convert as I've always had a GV Number account. You could probably Google it.
EDIT: Click the "Get a Google Voice number" link in your screenshot.
Google Voice Blog
Last edited by briareus; 12-20-2011 at 09:57 PM.
- 12-21-2011, 12:07 PM #14
Go to Voice Settings and click the Phones tab. Done
Next to your voicemail number, click Get a Google Voice number.Done
Click I want to use my mobile number. Done
Click enable Google Voice on your Sprint phone. If you get an error when trying to complete this step, please take a look at the ‘Troubleshooting’ section of our FAQs. cant get this far in the process
Click call me now to verify your phone, and then set up a pin to secure your account.
What if: As this particular google address was created specifically for this purpose, what if i just created a new gmail address? Since nothing is really working the way it should (backups and whatnot) i wouldnt be out anything except changing the syncing for tunes (which i may not have to change anyway).Additionally, the more i think about it, i wonder if part of the issue is the fact this was setup BEFORE the port from VZW to Sprint was complete. Thoughts?
Last edited by tcsb93; 12-21-2011 at 02:06 PM.
EUREKA!!!!! PROBLEM SOLVED!!!
I guess my issue was that the original GV number i had "setup" never got setup in the first place. Just got a new number and everything is gravy now. Everything works except i think the syncing to google contacts may be a little slow considering the small amount of entries.
Thank you everyone for all your help!!! I appreciate all of it!