I've just had my first ever iPhone crash. The phone just restarted itself whilst sat doing nothing on my desk. Crash logs reveal a Kernel Panic. In 3 years of owning an iPhone that's the first one I've had. Anyone else?
I've just had my first ever iPhone crash. The phone just restarted itself whilst sat doing nothing on my desk. Crash logs reveal a Kernel Panic. In 3 years of owning an iPhone that's the first one I've had. Anyone else?
whats the dif between a soft and hard reset?
soft is the home/sleep button it it restarts, correct?
whats a hard reset?
I've had no problems with it. Battery as good if not better than my iPhone 4, completely happy with it. Siri is great and I'm looking forward to the rumoured upgrades.
For anyone who is having their iPhone rebooting/restarting itself, its worth looking in:
General/about/diagnostic & usage/diagnostic & usage data.
If there is any entry in there with panic.plist in the title, then you will need your iPhone replaced, has your iPhone will randomly reboot. Panic.plist crashes are caused by a hardware fault and the only way to get rid of the issue is to have the iPhone replaced.
My first 4S randomly rebooted itself and when I looked in the diagnostic section, I was getting panic.plist errors in there. I contacted Apple Care and mentioned about the panic.plist errors/crashes and pretty much immediately they said I would need my iPhone replaced.
I had the same panic.plist error, and went to my local apple store and they said its a firmware not hardware issue. He reinstalled my firmware and said if it happens again to come back. Was he just lying to me so they didn't have to replace my phone?
Well this is strange, not sure if it's a fluke or what. Last night, I had the panic.plist file listed in my diagnostic. This morning I woke up and it was gone. I canceled my Genius Bar appointment and am just going to see if it happens again. Everything seems to be working just fine.
Idk if this is a silly question, but do you guys/girls check your diagnostics list daily? Weekly? Should I be in the habit of doing so also?
I just happened to look at the list yesterday because Yahoo email was being a total b!tch with the whole "connection to server failed" message and in the diags list was the "latest crash-mobile mail.plist" thing. Other than that I normally do not look at that list at all.
My phone has never restarted itself TG
It is perfectly normal to have some plist entries in the diagnostic log/list. Chances are that the same errors etc would have occurred pre iOS 5, its just now with iOS 5, you are able to view the diagnostic list/log. I normally don't check my list/log unless I'm bored and I'm fiddling with my 4S.
The only entries that you should be concerned about are panic.plist. These are caused by a hardware fault (I was told a faulty logic board). If you get these, then the only way to fix it is to have the iPhone replaced.
When I was getting panic.plist shown in the diagnostic list/log, I could be looking at the screen, it would turn off and then back on (basically like I had powered the 4S off and then back on myself) when this occurred I noted the time, I then went into the diagnostic list/log and looked for any entries that corresponded to the time I had noted (you can see the date and time of the event by reading the log entry) . The panic.plist were the entries that corresponded to the time I had noted.
I check mine only bec of this drama.