- 11-03-2011, 03:44 PM #53
Well it has been 21 days since I ordered my new iPhone 4S 32 G. Went down to the ATT store and they said it still isn't in. I was #11 on the list. A guy comes in who is a successful business owner and picks up his new iP4S 32G. I asked him when he ordered it. Right in front of the store owner he told me 5 days ago!!!! Needless to say I stormed out and am driving 79 miles to the Apple store in Indianapolis tomorrow.
- 11-03-2011, 03:56 PM #54
- 11-03-2011, 04:41 PM #55
We placed our original order for two phones on October 9th (with a promise from the rep that we would have them on the 14th) and they have just now given us the "in transit" email. My partner ordered her phone (same model as yours) through a business account and got hers in a week and a half.
- 11-03-2011, 04:49 PM #56
How annoying. Each store makes up their own rules. We threatened to go elsewhere and they were suddenly able to accommodate us as promised. See post below.
- 11-03-2011, 04:56 PM #57
Your new sales rep really should have advised you to not cancel your current service and place an order with a new, temporary number first to ensure that A) you have a working phone in the interim and B) that you are happy with the phone and service before committing.
T-Mobile reps always gave us great, honest advice. Even after we canceled the service. Gonna miss them.
- 11-03-2011, 05:08 PM #58
25 and counting
It has been 25 days since we placed our original order. And the phones still haven't arrived at the store (we had them delivered there). If we didn't go into the store on the day they were promised and threaten to cancel our accounts completely, we would still be waiting.
I still have to go into the store and get a refund when they are finally delivered. They said they couldn't do so until the phones arrived. So we currently have FOUR phones charged to the credit card.
- 11-03-2011, 07:44 PM #59
- 11-04-2011, 05:49 AM #60
- 11-04-2011, 11:58 AM #61
- 11-04-2011, 12:06 PM #62
- 11-04-2011, 12:36 PM #63
I'm slowly getting mad...
People have ordered theirs via an AT&T shop, after I did [26th Oct], and they already have tracking numbers, and have been charged, etc., etc.
Hmm, something tells me am about to cancel my order. It is not like I need an iPhone 4S, I have the 4. Silly boy.
- 11-04-2011, 10:15 PM #65
- 11-05-2011, 07:06 AM #66
Did anyone have trouble canceling their order? First of all, it took 26 days for our original order to get delivered to the store. We purchased those two phones on Oct 9th and they finally came in Nov. 4th instead of the promised 14th. In the meantime we walked in to the same store on the 14th & bought two phones that came in their shipment that day but we were told that they couldn't cancel the original order or account and we had to come in to the store and get a refund when the original order arrived.
So we did that Friday evening (last night) but they had to open the boxes, re-run our credit (since we already had two open lines) and then actually activate the phones before they could give us a refund which seemed strange to me but they said they couldn't cancel the order without doing so.
Those of you who canceled your order, did you have to go through all that?
- 11-05-2011, 09:36 AM #68
- 11-05-2011, 02:33 PM #69
- 11-05-2011, 03:29 PM #70
- 11-05-2011, 03:40 PM #71
- 11-05-2011, 05:48 PM #72
Ordered a black 64GB on November 2. The confirmation email I got said "We'll ship this phone in up to 1 week." When I check the order status I see "This phone is currently shipping with an up to 3 week delivery commitment." Hopefully it is only a week but at least I know it is on order and should ship within 3 weeks.
- 11-05-2011, 08:52 PM #73
- 11-06-2011, 09:30 AM #74
- 11-06-2011, 09:32 AM #75