Please help with Restore/reload
I am having weird battery issues and I see some of you have corrected them by reloading/restoring the OS?
First of all, I am completely new to iPhone (coming from BlackBerry) so I am completely unsure where to start. How would I go about doing this process? Where do I download the OS? Where do I backup my apps and contacts so I can load everything back on the phone?
I am losing weird amounts of battery life when I use the phone. First, I just had a 10 minute text convo and that used 6-7% of my battery. Then I used the camera to take a 2 pictures and I lost 5%. Every time I play Words with Friends I lost a percentage every turn or two.
Can somebody please help me? The phone in standby gets good battery, barely moving from 100%. But as soon as I use the phone the battery life gets sucked away. I am hoping I don't have a lemon. I also changed and tweaked a bunch of settings as suggested by others. I am also having that weird issue where I wake up from a night and my phone is only at 92-93%, but I charge the phone back in and it will go back up to 100%. This doesn't happen every time.
Please any help would be appreciated. Thank you