Verizon And "Upgrading"
If this is a very silly question, I apologize in advance. The iPhone 4S is my very first non-basic phone and I've never dealt much with my carrier beyond basic bill issues. Anyhow, heavy iPad user love the iPhone just as much, however...
If I were to go to my local Verizon store (upgraded my phone at Verizon Online) and tell them I love the iPhone, I want to change nothing except will you swap me out for a larger (64gb size) iPhone with all the costs, etc. Is there any chance they would do such a thing? Maybe every store is different, but I'm just wondering if that is within the realm of possibility in anyone's experience. There is some mention in the paperwork about me being within a return time and having one phone exchange on my plan, etc.
I have the 16gb and while I think I could get along with it, I'd like to get a larger one if possible.
Thanks for any input. I'll follow up with my store but it would be helpful to have some input from others going in.
- 10-23-2011, 12:51 AM #2
I have never heard of someone successfully doing this...and have read of many people who either wanted to try or did try and never came back with success stories. It couldn't hurt to ask as the worst they could do is say no, but honestly...i wouldn't hold your breath.
You MIGHT be able to pull it off using the 30 day "trial" period (if Verizon offers such)...
- 10-23-2011, 01:02 AM #3
- 10-23-2011, 01:23 AM #4
You bought your phone online, you'll need to exchange your phone online. Just about any corporate VZW store will be as brusque as I am here. As jberto pointed out, if you're within the 14 day period you're entitled to one swap or to terminate your contract. The local corporate stores will direct you to CS, even if you bought the phone locally although you'd likely get the swap. Buying it online will get you no love from the brick-and-mortar stores, they didn't make any commission...
I will thx. It seems like something they would obviously want to discourage, but since I just want to give them more money maybe they'll be helpful.
Last edited by guthrien; 10-23-2011 at 01:27 AM.
- 10-23-2011, 09:13 AM #6
- 10-23-2011, 11:03 AM #7iMore Intermediate
- 209 Posts
The back order status and quality of rep if you call customer service has mattered for some of these people. Some have had to do a return while they wait for inventory.
- 10-23-2011, 01:48 PM #8
Well so far my primary problem with this plan is that no Verizon store in my area has a single iPhone in stock. Of any size. And they are being completely overrun with requests so the places I've been to seem tired of talking about it. I live in a decently sized metro area so maybe supplies will replenish or maybe I can live with a problem that's not that big.
- 10-25-2011, 07:49 AM #10