Applecare + Question
When I preordered my iPhone through Sprint I also added AppleCare + to my order. I received my iPhone on Friday and there was no AppleCare box. When I ordered my Mac I received an AppleCare box that I could use to register my Mac. I called Sprint and they said that I was enrolled in AppleCare but would not receive a box or anything like that. Does this seem right?
- 10-18-2011, 12:20 PM #2
- 10-18-2011, 12:31 PM #3
- 10-18-2011, 12:58 PM #6
- 10-18-2011, 01:24 PM #7
I pre-ordered through Apple. I called back the next day and they added Apple Care + on. This showed up as "processing" in my order right away. The charge for that, and the charge for my phone both showed up on my CC as pending. Then the phone arrived. The charge on my card disappeared for several days. Now my card has been charged for the phone and the Apple Care + fee is again pending. I am giving it a while to sellte down before I made a call.
- 10-18-2011, 01:30 PM #8
- 10-18-2011, 02:52 PM #9
- 10-18-2011, 03:19 PM #10
You are correct, there is no box.
I preordered from apple and when I called applecare to set up the phone, the adviser forgot to activate applecare, although he told me I was activated (probbly because my ipad was on applecare) . I had to call them back on another issue and spoke to a senior adviser. He activated applecare for me.