- iPhone Newbie
- 29 Posts
iPhone 4s hardware problems
I have two problems with my iPhone 4S (white, 64, AT&T)
The home button turns crooked after use....
And I can hear mechanics or the processor through the speaker near the camera....
I have no Apple store near me, and I only have an AT&T store near me (and I doubt they'll do anything for me)...
Is it possible that I can call Apple, and they can send me one to exchange, or no?
- 10-16-2011, 01:26 AM #2
- 10-16-2011, 01:34 AM #3
- 10-16-2011, 07:22 AM #4
- 10-16-2011, 11:22 AM #6
Be/look CONFIDENT. Act as if you expect to get the problem with the button fixed or the phone replaced. If a clerk says "no", immediately ask to talk to the manager. If still no satisfaction, the tell them you are turning the phone in within the 14 day trial period. Then turn it in. Then buy another on the spot with your refund credit.
- 10-16-2011, 11:59 AM #7
I don't think they will hassle you. You have a legitimate problem with your home button alone much less the other issue. You will probably have to return it to the same place it was purchased. For example if you bought it through Apple that is where I would return it.
- 10-16-2011, 12:14 PM #8