- 10-10-2011, 11:09 AM #26
- 10-10-2011, 12:26 PM #27iPhone Newbie
- 42 Posts
I pre-ordered my 4S from the Apple online store on the morning of the 7th. I did not see anywhere to order AppleCare+ during my order. I heard others had this same issue and had contacted Apple. I didn't contact Apple because I never buy insurance for my phones anyway.
I received an email from Apple yesterday stating Applecare+ was not availble at the time of my order and I could click on a link in the email or contact Apple to get the AppleCare+ added to my order.
Pretty good customer service to fix the problem. I still haven't decided if I want/need the insurance since I have never had an issue with a phone before and I plan to get an Otterbox case. If it wasn't for the $49 per instance service fee on top of the actual insurance coverage, I would definitely purchase it. But that is opening a whole new can of worms for a different discussion thread.
- 10-10-2011, 01:29 PM #28
I am interested as well on your outcome. The Apple Store in my area could not sell me AppleCare+ last Friday when I went in so hopefully if I go in on Thursday with my Verizon order info they can help out, but I am very skeptical on this.
- 10-10-2011, 01:43 PM #29
I'll be happy to use the insurance that AT&T provides.
$200 gets you a brand new device, wrapped in plastic. Whether it's 16/32/64 gb.
I can sell the cracked screen or non working device for $300. Look at all the damaged devices on eBay and how much they're going for right now. There are people who fix them.
Sent from my iPad using Tapatalk
- 10-10-2011, 01:47 PM #30
I placed my order on AT&T's site Friday morning and was NOT given an option to add AppleCare+. I called AT&T and they didn't even know what I was talking about. I then called Apple and they told me I would just have to take my unopened iPhone 4S to the nearest Apple Store and they could add it. Well I said, I should't have to do that because the nearest Apple store is pretty far away.
I then read on MacRumors that Apple was gonna issue some sort of statement that all people who pre-ordered are able to add AppleCare+ if it wasn't given as an option. We'll have 30 days or something. But I'm taking that with a huge grain of salt until Apple says something.
- 10-10-2011, 06:36 PM #31
- 10-10-2011, 07:12 PM #32
AT&T's wireless insurance as of Oct. 7th for the iPhone is $6.99/month, which comes out to $83.88/year. The deductible is $199. per incident with a max of 2 per year. Having a damaged phone replaced with AppleCare+ is definitely going to be cheaper in the long run, however, needing a replacement due to lost/stolen is cheaper with Asurion.
Last edited by Irish Rose; 10-10-2011 at 07:16 PM.
- 10-11-2011, 01:14 PM #33
For me, it looks like AppleCare+ will be the way to go. I know that if my iPhone is damaged or if it is malfunctioning I can simply go to my local AppleStore and walk out with a new phone within minutes (with an appointment, of course). To me that is worth a lot.
- 10-11-2011, 01:25 PM #34
Okay! I just got off the phone with my local Apple Store (Austin, the Domain) and after I asked about AppleCare+ she put me on hold and checked with her manager. I was told the only way to get it is at the same time with purchase of the new phone through Apple.
I asked if it was in stock or available for purchase now with an iPhone 4 or 3GS and she said it is not out yet and will launch on Friday. She did say that they could have more info after the launch on Friday as to how (or if) those of us who purchased the iPhone through a carrier (rather than directly from Apple) would be able to get it.
I am getting the feeling that AppleCare+ has more interest than even Apple assumed there would be. It would be a shame if Apple would not accommodate those of us who want it. I would have purchased it from Apple when pre-ordering the 4S but since Apple's website was not working, I had to pre-order it from AT&T.
Some have mentioned bringing a new, unopened iPhone 4S to an Apple Store will allow Apple to sell you AppleCare+ but I hardly doubt many of us will wait and not tear open that box ASAP when it arrives on our doorstep. And what about those who purchase it from a carrier store? Don't they open it before you leave to activate it? And what about those who don't have an Apple Store near them?
I will find out more on Friday and post here. The quest continues!
- 10-11-2011, 01:57 PM #35iPhone Nanite
- 6 Posts
Found this article and thought it was helpful. I'm still worried about Apple not allowing me to get AppleCare+ but this sounds promising:
Edit: I can't post links, but if someone else goes to tuaw.com and can post it that would be great!
The post is labeled "how-to-add-apple-care-to-your-early-iphone-4s-order"
- 10-11-2011, 04:26 PM #36
I think we will know more when AppleCare+ is released this Friday. Here is hoping, since I plan on buying AppleCare for my iPhone and the + is only $20 more it is totally worth it.
- 10-12-2011, 08:37 AM #37
THe final word (well, as final as can be until I am actually able to buy it) on AppleCare+ for those of us not able to purchase it at the time of the iPhone 4S pre-order: Apple will sell it to anyone who wants it but didn't get it. But only until November 14. Call 1-800-APL-CARE to purchase it when you get your new iPhone.
The FINAL final word will come when I call and they actually sell it to me and register my (wife's) new iPhone 4S.
- 10-12-2011, 08:54 AM #38
- 10-12-2011, 10:38 AM #39
Either way, I am feeling better about it. I don't like to hand my kids my iPhone to play game on for fear they may break it and even though I have a case on my iPhone 4, something like AppleCare+ for the 4S is a nice bit of security.