- 10-07-2011, 07:06 AM #176iPhone Newbie
- 25 Posts
I tried to order through Apple but couldnt get through tried til 3:40 at which time I said screw it and ordered through Verizon in 5 min. Got my confirmation email.
Went back to Apple site and it was working. Tried to order Applecare plus but it wouldnt let me without ordering an iphone. Whats up with that??
Anyway, I guess I could cancel my Verizon order and place another order through Apple but at this point if it aint broke dont fix it.
IPhone 4S. Black. 16gig
- 10-07-2011, 07:10 AM #177iMore Newbie
- 38 Posts
Ordered AT&T 32gb iPhone 4s in white. I have my order acknowledgement email. Everything is confirmed for 10/14 delivery!
It took a while to get through and when I did, I received the reservation email from apple advising they would send me another email to finish up the order. I was very skeptical at that point, but I just went with it. Sure enough I got another email 2 hours later saying log in and finish. Logged in and finished up in about 5 minutes.
- 10-07-2011, 07:17 AM #178iMore Intermediate
- 222 Posts
Two black 32GB AT&T, for delivery. We're breaking our Verizon contract to switch to AT&T. We wanted to be on AT&T anyway, so when Verizon refused to let us upgrade my husband's dumb phone 4 months early, we deduced to make the switch. It took me from 3-6am EST. About 40 minutes for the Apple store site to even open up. Then numerous attempts ending in being timed out of the AT&T verification. Finally went through...and they told me I could only set up a family plan in the store. . Of course, they weren't accepting any phone calls. I finally just placed two separate orders in the hopes I can get it straightened out. So I'll need to try calling Apple later today to find out what to do. Sigh...
- 10-07-2011, 07:52 AM #179iMore Intermediate
- 178 Posts
i logged on the Apple site at 5:45est No issues, except they would not let me order 2 phones at once.
I wanted to upgrade my line and my wifes line. I got a red error message to remove one of the phones. I had to order them on separate orders. I got two confirmations about 10 mins later.
16GB white for wife
64GB Black for me
- 10-07-2011, 07:53 AM #180
- 10-07-2011, 08:05 AM #181
No luck at 12:01-12:40am PST earlier this morning, but just got through on Apple no problem around 6:00am PST for a 32gb black Sprint model. Still quoting a delivery for next Friday, so it looks like I stayed up for no good reason earlier! Woowoo though
- 10-07-2011, 08:06 AM #182
- 10-07-2011, 08:07 AM #183
I gave up after everything went to hell just after 12am PST and went to bed. I woke up at 3:30am and tried again. I got an unlocked 32GB Black off the Apple site on the first try.
Beamed over the interwebz from my iPhone 4 on iOS 5 GM
- 10-07-2011, 08:14 AM #184
- 10-07-2011, 08:33 AM #185
- 10-07-2011, 08:35 AM #186
- 10-07-2011, 08:42 AM #187
- 10-07-2011, 08:44 AM #188
- 10-07-2011, 08:58 AM #189
After much trying, I finally got my order in with AT&T at 3 am. Got the confirmation email, went to bed, got a lovely 2 hours of sleep before I had to get up at 5.
Got to work to find an email from AT&T saying they can't validate my credit card number, despite the fact that I very very very carefully entered it when placing my order. Not sure the site would have even let me submit the order if the credit card number had been wrong. Now I'm stuck on hold with AT&T, listening to their terrible, repetitive jazz and the occasional recorded voice telling me how much they appreciate my business and to please continue to hold.
Man this is a pain in the ***.
- 10-07-2011, 08:59 AM #190
- 10-07-2011, 09:06 AM #191
Finally got through and was told that their system is having a problem with orders placed using Visa credit cards. Apparently several orders placed via Visas are not going through. I asked the woman if AT&T was letting people know about this, since this is kind of a huge day for phone ordering, etc. She said they just found out about it, which to me pretty much means they have no intention of letting people know. So I guess spread the word: If you're ordering from AT&T, don't use a Visa, or their system may refuse to place your order, whether you get the email or not.
The best part is that when attempting to change my credit card to a different (non visa) card, the woman came on the line to verify my address and said her system saying the address isn't correct. So I guess I've been living at the incorrect address all these years and no one told me.
Gotta say, this whole experience has been extremely unpleasant.
I sure hope this phone is worth the hassle.
- 10-07-2011, 09:16 AM #192
- 10-07-2011, 09:24 AM #193
- 10-07-2011, 09:26 AM #194
Okay well they couldn't change my credit card, which means all they can do is resubmit the order and hope that somehow, it goes through this time. If not, I go to the back of the line with everyone else who attempts to get a phone when it's released. All because AT&T couldn't accept Visa cards and they didn't bother to mention this fact on their site, so I could have used a different card. AT&T of course tried to blame Visa for the system error, but the bottom line is, there's a pretty decent chance that I'm not getting the phone I stayed up until 3 am to order.
Just thought I'd make folks aware about this, if they don't know already. Don't use a Visa card when ordering your phone.
I tried to send a tip to TIPB about this so they could warn people, but their contact page works about as well as AT&T's ordering system. So please, spread the word. Don't use Visa if you want your phone. At least if you want it sometime before 2012.
- 10-07-2011, 09:31 AM #195
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- 10-07-2011, 09:53 AM #200