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  1. Thread AuthorThread Author   #1  
    anna0220's Avatar
    iMore Nanite

    1 Posts

    Question Forgotten passcode - can't restore iPhone


    My iPhone got disabled after I entered passcode wrong several times. It asks to connect the device to iTunes, so I did. I followed steps from the instructions here iOS: Forgotten passcode or device disabled after entering wrong passcode ("if you've never synced your device with itunes" since I reinstalled Windows and lost the reserved copy of my iPhone in iTunes). After the first time I put iPhone into recovery mode, iTunes downloaded some updates and restored iPhone but I still had the problem with passcode. The device was still disabled and asked to connect it to iTunes. I put it into recovery mode again but I can't restore it because error 1611 occurred. I followed steps given on Apple website to fix error 1611 but it didn't help.

    How can I restore my iPhone and solve the problem with passcode?

    Thank you.
  2. #2  

    Default Re: Forgotten passcode - can't restore iPhone

    You should be able to just put your iPhone in DFU Mode and restore as new via iTunes.
  3. #3  
    Jaguarr40's Avatar
    iMore Genius

    14,252 Posts
    Global Posts
    18,414 Global Posts

    Default Re: Forgotten passcode - can't restore iPhone

    I agree that if you will follow the instructions just given to you this will solve your issue..

    This is how to get into DFU Mode...

    How to put your iPhone or iPad into DFU mode | iMore

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