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  1. Thread AuthorThread Author   #1  
    Jeff Kinslow's Avatar
    iPhone Nanite

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    Default Speaker/Mic Issue

    My iPhone 4 is about over 1.5 years old and had never had an issue with it, until recently. This past Friday my wife calls me and I answer and put on speaker phone so I can change my sons diaper. But she is not able to hear my, so I switch to back to regular and hold the phone to my ear and everything is fine. So then last night I go to take a video of our son taking his first stpes and it is barely recording the sounds. When I play it back at sull volume (with the vibrate button off) I can barely hear what was being said/backround noise. So I test it out a few more times and same issue, getting a static type of sound when I play back video.

    I threw on pandora radio to see if that would work, and I did flawlessly.

    I have insurance through Verizon, but was wondering if I brought it to Apple store do you think they will take a look at it/repair it for me (for free)??
  2. #2  
    kch50428's Avatar

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    Default Re: Speaker/Mic Issue

    Apple's warranty is 1 year. Apple's Genius Bar may offer a replacement option, but it won't be free... the Verizon insurance has a deductible as well - go with the least expensive option.
    Keith - iMore Moderator - The Mobile Nations/iMore Forum Rules
     iPhone5 on VZW;  iPad(2012) - wifi with BadElf for GPS
    "When the debate is lost, slander becomes the tool of the loser." -- Socrates
    Thanked by:
    Jeff Kinslow (11-13-2012)
  3. Thread AuthorThread Author   #3  
    Jeff Kinslow's Avatar
    iPhone Nanite

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    Default Re: Speaker/Mic Issue

    Quote Originally Posted by kch50428 View Post
    Apple's warranty is 1 year. Apple's Genius Bar may offer a replacement option, but it won't be free... the Verizon insurance has a deductible as well - go with the least expensive option.
    Thanks for the reply. Will call the Genius Bar and see what they have to say. I am about 1 month away from my upgrade, and was trying to avoid putting out any monry for this one - but oh well.
  4. Thread AuthorThread Author   #4  
    Jeff Kinslow's Avatar
    iPhone Nanite

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    Default Re: Speaker/Mic Issue

    Brought my iPhone to the Apple Store to have them look at it and they were able to solve the issue quickly and for free! The noise cancellation mic at the top of the phone (next to the headphone jack) was clogged up and cause sound recording issues. She cleaned it out and it is as good as new!!
  5. #5  
    kch50428's Avatar

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    Default Re: Speaker/Mic Issue

    Good to see it was a quick, easy, and inexpensive fix.
    Keith - iMore Moderator - The Mobile Nations/iMore Forum Rules
     iPhone5 on VZW;  iPad(2012) - wifi with BadElf for GPS
    "When the debate is lost, slander becomes the tool of the loser." -- Socrates
    Thanked by:
    Jeff Kinslow (11-17-2012)
  6. #6  
    GondarBH's Avatar
    iPhone Newbie

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    Default Re: Speaker/Mic Issue

    My speaker to me whenever I played music using speaker with full volume after 2 years the sound is too scratchy so my advise use headphone. ^_^
    Thanked by:
    Jeff Kinslow (11-24-2012)

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