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  1. Thread AuthorThread Author   #1  
    DravenX's Avatar
    iMore Newbie

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    Default Can't Download on Iphone4

    A few days ago I installed iOS6 beta 2 on my iphone4. Apparently this was a mistake. When I reverted back to 5.1.1 I can no longer purchase anything from the store. I get an error that reads, "Please contact iTunes support to complete this transaction." I did however, they want my card statement. I could only believe this is for identify purposes however, but I don't have access to provide what they are requesting until I get home in September.

    Has anyone ever received this before and were you able to fix it w/o Apple support?
  2. #2  
    pkcable's Avatar
    Q&A Jedi

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    Can you contact your credit card company directly and get the info that Apple wants? Or check your credit card account online?
  3. #3  
    Eileen89's Avatar
    iMore Genius

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    If you are away from home for this amount of time, why don't you have your mail forwarded to your current location. Also, you can obtain a printable copy of your CC statement by signing up or logging into CC website. It only takes 2 minutes and you'll get a copy instantly instead of waiting for the mail.

    Sent from my iPad LTE using Tapatalk HD.

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