What Kind of BS! is AT&T Smoking!
What in hell is AT&T smoking,,
I just hanged off the phone with one of their representatives after a 2 hour conversation trying to unlock my iPhone 4 ! I needed the iPhone unlocked to use it on an overseas trip, but the carelessness and the lack of empathy by the representative and her supervisor was just outrageous
I started with their technical representative who just gave me the run down on what their hysterical policies are.... basically I satisfied every rule except the one where the phone is still under a contract ! well obviously it will still be under contract ! their policy just made no sense ....
So I ask to speak with the her supervisor, the supervisor was even more careless than she was and basically repeated what she told me like a parrot....I told him your forcing me to do it illegally >.> and he just kept quiet lol ,, so I said I am just using it for 2 months until I comeback from my trip ,, nope policy is policy...
Funny note, the representative tried to sell me AT&Ts ridiculous International Plan , which no way in hell I am buying and then her supervisor tried to do the same....
She also told me that even if we get it approved , we have to contact Apple for the unlock cod and that will take 7-10 business days.
Overall, I have been a customer of AT&T for well over 7+ years now and I keep wondering why I still havent switched
Anyways, whats my alternative in a legal way I guess,,, I was thinking of calling Apple themselves and see what they say, but I dont know....
- 06-07-2012, 04:42 PM #2
well luckily I havent updated my iPhone to the 5.1.1 so I can probably still be able to use that software...by the way are iPhone sold by Sprint GSM capable?
- 06-07-2012, 06:08 PM #4
It doesn't go by who sold the iPhone it's by what iOS version your on and baseband version so depending on baseband you should be ok if you can post what your one we can go from there
Go to settings - general - about then tell us what is says next to the following:
Modem firmware -
Sent from my iPhone 4S using Tapatalk ☠
- 06-07-2012, 06:12 PM #5
Verizon and sprint 4s are gsm capable but can only be unlocked for international and to do so have to be a customer for 30 days
Depending on your modem firmware and os version you can JB and unlock your phone .. It's under settings general and then about
Sent Into Orbit from my iPhone 4S using Tapatalk
- 06-07-2012, 06:13 PM #6
Thanks for the replies,,,
my modem firmware is 4.12.01
odd seems pretty old, but I am running version 5.1 ...
- 06-07-2012, 10:35 PM #8
ohh ! man you serious .... FN AT&T those useless brats
Is there another software, something else I can do??
AT&T is rubbish
I am going overseas and I need to unlock my phone but they wont do it , basically screw you, they said we cant do it because you will have another carrier's GSM card in the phone !!! Why the HELL do you care ! money thirsty ****
- 06-08-2012, 05:21 AM #11
I'm not sure why the vitriole. Up until a few months ago, you couldn't get your AT&T iPhone legally unlocked at all. Period. Now they'll do it if you've met their conditions - and let's face it, you can meet their conditions by paying. You're still a lot closer to an unlock than you would have been a year ago. So you pay or not - your choice. But you can't fault AT&T because you don't meet their conditions (which you could have easily checked).
Personally, unless you're traveling overseas on business, you don't need a cell phone. In all the years I've been traveling globally, I've phoned home once. Good news will find you, and bad news can wait.
- 06-08-2012, 06:59 AM #12
Not a good business plan.
Next time buy an unlocked phone rather than a subsidized phone.
I'm pretty sure you can also buy out your contract at any time and pay the balance for your phone.
You opted to buy a phone on a contract. You have not finished paying for it yet. Why would they unlock it?
I am going to see friends and families, I need the iphone, I am not going on a vacation but a second home for say.... You seem like an AT&T employee/associate for sure, oh and I like that big kids word "vitriole" good for you
Why would I pay up for the iphone and get it unlocked? I already have paid $300 upfront for it, which is about half its cost and I have it for well over 1.5 years now ! I AM PRETTY SURE THAT THEY GOT THEIR MONEY BACK AND THEN SUM .... let me not forget to mention that I have three other accounts associated with them .. so AT&T keeps me dry every month:mad
FYI the phone has been with me for over 1.5 years,, I paid $300+ FOR IT !! .... so with all these months I am sure they got their money back,,,,so before you start typing some nonsense think a little ??
- 06-08-2012, 02:05 PM #15
- 06-08-2012, 02:13 PM #16
But, setting ALL of that aside, it's the way it is because AT&T says so... it's the ultimate "golden rule" - the one with the gold makes the rules. You are free to pay your ETF and go elsewhere... or live within the rules as they are defined...
You want special treatment, AT&T isn't giving it to you and now you're mad and trashing them for it. But it it what it is...
- 06-08-2012, 02:30 PM #17
- 06-08-2012, 03:37 PM #18
- 06-08-2012, 08:19 PM #22
- 06-08-2012, 08:22 PM #23
So climb down off that high horse and accept the fact that you want something that they aren't going to give you. You have two options and both will cost you money... pay to get out of the contract and get your phone unlocked or pay higher prices when traveling overseas. Sorry to disappoint you, but a deal is a deal. And whether or not your read or understood it, you agreed to it.
- 06-08-2012, 08:23 PM #24