Dead Pixel - Apple Replaced...Positive Experience
Last June I was still wielding my iPhone 3GS. I was trying my hardest to wait until the 4S came out so I could skip the 4. But my 3GS died on me and Apple said it was water damage so there is nothing they could do. So I went online and ordered a refurbish i4 because there was no point in getting another 3GS. About a week after I had the i4 I noticed it had a dead pixel and I was frustrated because I had heard if it's just one pixel Apple won't replace it. However, today I finally made the trip to the Apple Store just to see what they would say. Luckily the Genius I got understood how frustrating a dead pixel can be. He had said that once you know it's there you can't stop looking at it which is exactly true. He also said that they aren't supposed to replace the unit unless there are multiple dead pixels and mine had only 1 (or 2 closely grouped ones...kinda hard to tell on the retina display) but he went ahead and replaced it. I was in and out with a new phone in under 15 minutes.
Figured I would share a good Genius experience.
I will admit though, I was hoping they were out of black 4's and would have to give me a 4S like I've been reading about haha. Oh well, I'm super happy because now I don't have to look at that dead pixel.
Share some positive experiences if you have any lately.