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  1. Thread AuthorThread Author   #1  
    reubenn's Avatar
    iPhone Nanite

    3 Posts
    Global Posts
    293 Global Posts

    Exclamation Cannot upgrade iPhone 4


    I am faced with a frustrating problem. When I tried to update my iPhone 4 to iOS 5, I always faced this issue. I am getting an error in itunes when trying to upgrade to 5.0.1. The popup says "The iPhone 'Reuben's Phone' could not be updated. The device isn't eligible for the requested build."

    How is this possible?
    I have an iPhone 4 with Telus on 5.0
    MacBook Pro 2011 with Lion.
    Everything is updated.

    Please help, thanks!
  2. #2  
    sicario666's Avatar
    iMore Intermediate

    363 Posts
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    4,095 Global Posts


    Check your firewalls. Computer and router.
  3. #3  
    Massie's Avatar
    iMore Genius

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    5,046 Global Posts


    Have you tried doing it over the air? Settings>General>Software Update
  4. #4  
    chobbs1's Avatar
    iMore Guru

    1,661 Posts
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    1,664 Global Posts


    Do you also have the latest iTunes??

    Sent from my iPhone using Tapatalk

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