1. sandybdus's Avatar
    Aloha from Hawaii!

    I have a problem and for the life of me I cannot figure it out.

    I created and added some custom ringtones to my itunes library, synced them to my phone..
    there were are few that didnt sound good on phone so I deleted the files from the hard drive and also deleted them from itunes. Then I synced again, and the darn m4r files I just physically deleted from the hard drive and removed from itunes are STILL ON THE PHONE!

    For the life of me I cannot figure out why they wont DELETE from the phone.

    Any suggestions?

    I am using macbook with OSX.. thanks guys in advance!
    10-22-2011 12:33 AM
  2. Zach7's Avatar
    Have you done a power reset by holding the lock button and the circle button together until it powers off and release them when the appe logo appears. I will do some searching for a better answer. Aloha!
    10-22-2011 12:56 AM
  3. sandybdus's Avatar
    I tired that before I posted help request , a hard reset, did not fix the issue... I am loosing my hair over this issue... LOL
    10-22-2011 12:58 AM
  4. Zach7's Avatar
    10-22-2011 12:59 AM
  5. Zach7's Avatar
    I tired that before I posted help request , a hard reset, did not fix the issue... I am loosing my hair over this issue... LOL
    It's always the little things that are so frustrating!
    10-22-2011 01:04 AM
  6. sandybdus's Avatar
    I fixed it, I had to use IPHONE EXPLORER and browse the files MANUALLY on the iphone and REMOVE the ringtones.pls

    This removed ALL OF MY (none of the FACTORY INSTALLED!) ringtones from the phone.

    I then readded the ringtones to itunes, picked the ones I now wanted on the phone, synced it, and PRESTO, my old ringtones were gone.

    I could NOT accomplish this via itunes, because it would not let me BROWSE the right directory on the PHONE ITSELF!
    10-24-2011 01:44 AM
  7. Masni Osman's Avatar
    how u delete it?? just realize i am facing the same problems.. omg..
    12-04-2012 04:04 AM
  8. Mohammed Kaleem Uddin's Avatar
    hi with the help of i file u can browse and delete
    i phone 4 ios 6.0.1 files and delete the ringtones.pls in sync folder make sure u dont delete any wrong files , other wise ur keyboard sound and lock sound will not work . thanks a lot this tweak helps me a lot .

    02-19-2013 05:39 PM
  9. VernOverton's Avatar
    you can connect iPhone to your PC via usb and then go in the iPhone folder and find tones or ringtones and manually delete the ones you don't want in your iPhone. Or try FonePaw iOS Transfer, which I use to create and delete custom ringtones from iPhone on my computer.
    03-22-2016 09:05 PM
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