Some mobile service providers may prevent you from using Virgin Media's outgoing mail (SMTP) server to send messages.If you have difficulties in sending Virgin Media e-mail from your mobile device, contact your mobile network provider to find out if they allow you to use our SMTP server. You may be able to get around the problem by entering the SMTP server details of your mobile network provider. Contact them to obtain these details.Note also that the sending mail server settings you need to use will depend on whether you are connecting via WiFi or 3G. Again, speak to your network provider to obtain the necessary details."