Sleep/wake button broken - warranty expired
My sleep/wake button has stopped working on my iphone 4. I haven't even dropped it, or gotten it wet, or anything like that - it just stopped working. I got my phone right when it came out, so the one year warranty has expired. Has this happened to anyone with an expired warranty? Seems like this has happened to other people, but they were able to get their phone replaced while still under the warranty.
Anybody know what my options are for getting it fixed without a warranty?
- 08-02-2011, 04:57 PM #2
- 08-02-2011, 05:24 PM #3
- 08-02-2011, 06:26 PM #4
- 08-02-2011, 08:20 PM #5
- 08-03-2011, 09:04 AM #6
Here's an update for those that want to know...
I just got back from the Apple store. Because I'm 42 days over the warranty expiration date, the guy said it would cost $200 to replace my phone but he went in the back to talk to his manager and came back and said they'd take $50 off and replace it for $150. If I got it replaced, it would be with a refurbished phone, right? I'm assuming they wouldn't give me a brand new one. I told him I'd have to think about it.
I'm wondering if I ever had to do restart it, I could just unscrew the bottom screws, take the back cover off and see if that would give me access to the sleep button. Any idea if that would work?
- 08-03-2011, 12:09 PM #8
Yeah, the replacement is probably going to be a refurb... but that is not necessarily a bad thing. It will be tested, poured over and will come with some sort of warranty.
If you're just 42 days out of warranty, I don't think you'd be eligible for an upgrade through your carrier for almost another 10-12 months... so a replacement out of pocket would cost you ~$600-700.
And do you really want to have to take your phone apart every time you want/need to restart it? That's assuming that you can take it apart enough to get to the internal switch without dismantling the whole thing.
- 08-03-2011, 12:38 PM #9
- 08-03-2011, 12:38 PM #10
Just a little FYI too...there are ways to restart the phone if it is jailbroken using apps.
- 08-03-2011, 12:43 PM #11
- 08-03-2011, 12:45 PM #12
- 08-03-2011, 12:57 PM #13
All the better though if it has no contract effect, make more than enough money to buy a new iPhone 5 when it is released.
- 08-03-2011, 12:59 PM #14
- 08-03-2011, 01:32 PM #15
- 08-03-2011, 02:22 PM #17
- 08-03-2011, 02:43 PM #18
- 08-03-2011, 04:54 PM #19
No one has said that you have to make the purchase. But to paraphrase Yoda, do or do not - there is no whine.
Last edited by Fausty82; 08-03-2011 at 04:56 PM.
- 08-04-2011, 05:54 AM #21
The fact that you're careful with your stuff is a moot point...and it sucks that your iPhone had an issue out of warranty, but your complaint is only as legit as your common sense level going into it...Apple offers a cheap extended warranty for their products across the spectrum, so do i blame you for being mad that your phone screwed up? Not at all...but you had an option and took a risk by not taking it, live and learn as they say.
- 08-04-2011, 03:21 PM #22
You should be happy they offered you one for only $150. I forget when they changed officially but in the past in this situation you would have been paying the full retail price or slightly discounted off retail. But it was far higher than the subsidized price.
Take the offer.