Phone frozen - Help??

jmgilliam#IM

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Feb 15, 2011
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My wifes phone just froze up - there is a dim Apple on the screen, like the one when you turn it on, but dimmer. It's just there...

How can we reset it?
 

iV1SHAL

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Jun 26, 2011
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Hard reset hold power and power button until phone turns off.

Wait at least 30 secs then power on.

This should fix any problems with system, app and connectivity.
 
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