Broken Phone -> iPhone... Upgrade Trouble

tangent

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Apr 26, 2011
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So my phone broke this morning, just won't turn on. I took it into VZW and they confirmed it's long and illustrious life had finally come to an end. I have an upgrade on Friday, but I need a phone for work. All my friends have iPhones, and I want to be popular too so I decided to get that. I asked if they could do an early upgrade (3 days...) and they said no way. Any ideas?
 

Jeremy

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Call and speak to someone else. If that doesn't work call again... repeat until someone agrees to upgrade you. Sounds like you spoke to a not so friendly rep.
 

bamf-hacker

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If you get the right person on the phone they will upgrade you early. Its only 3 days and not a huge deal to them. Worst case go to a VzW store. They might be more willing to work with you in person.
 

safetytx

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Jan 23, 2011
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So my phone broke this morning, just won't turn on. I took it into VZW and they confirmed it's long and illustrious life had finally come to an end. I have an upgrade on Friday, but I need a phone for work. All my friends have iPhones, and I want to be popular too so I decided to get that. I asked if they could do an early upgrade (3 days...) and they said no way. Any ideas?

I just got my upgrade moved up 3 weeks. But they CANT do it in the store. You have to call customer service. Good Luck!
 

anon(1733)

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Feb 5, 2011
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Agreed. Def keep calling. 3 days is not a problem for most reps. If told no hang up and call right back if u need the phone now. Otherwise maybe wait 3 days if u have patience. I unfortunately do not lol i would keep calling.
 

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