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- 47 Posts
Help! 3Gs stuck on white apple screen
Ok so I think I did the wrong thing and totally screwed up my phone. Any advice would be appreciated.
Here's what happened: I was trying to log out of my facebook app on my phone and it kept hanging while logging out and then the app would eventually crash. I turned my phone off and on to see if that would help and it didn't so I decided to delete the app and reinstall it. The app hung while it was installing, I left it alone for over 30 minutes and it never fully installed, I'm having no trouble with my wifi connection so I figured it was an issue with the phone. ...So I decided to turn the phone off and back on. I'm afraid this was my mistake because now the phone won't get past the white apple screen. I can't restore it from a backup or even to factory settings in itunes because the phone won't turn on completely so itunes can't recognize that it's plugged in. Any words of wisdom anyone????
I'm afraid I'm going to have to get a new phone which I don't want to do because I want to use my upgrade on iphone 5. *sigh* of all the luck!!
Last edited by idontlikeonions; 04-09-2011 at 01:24 PM.
- 04-09-2011, 01:43 PM #2
- 04-09-2011, 02:01 PM #3
- 04-09-2011, 05:18 PM #4
Is it JBen? I'm assuming for now that it isn't so what you need is to put the phone into DFU mode. So look up how to put the phone into DFU mode and do it then open iTunes and choose restore. I hope you backed up or did a sync on the phone in the past just incase the worst case and the phone is reloaded from scratch.
- 04-09-2011, 07:04 PM #5
- 04-09-2011, 09:27 PM #7