- 03-06-2011, 06:43 PM #26
- 03-06-2011, 09:26 PM #27
If you feel that apple owes you a free phone cause you broke it then you're an *****. They never once said that they have "unbreakable glass". Yes it would be nice to get a fee replacement, but they definitely do not owe it to you. Going in and complaining that that the glass was supposed to be unbreakable will probably just hurt your chances of getting a free replacement because it makes you "one of those people".
- 03-06-2011, 09:50 PM #28iMore Newbie
- 38 Posts
It's at least worth a trip to the Apple store and while being cool, calm see what they can do. Worse case you'll be paying $199 for a new touch screen. Maybe they can cut you a deal. Be cool, courteous an just tell em what happened. Nothing to lose.
Sent from my iPhone using Tapatalk
- 03-06-2011, 11:22 PM #29
- 03-07-2011, 12:43 AM #30
- 03-07-2011, 01:36 AM #31
- 03-07-2011, 01:32 PM #32
- 03-07-2011, 01:52 PM #33
Replacing an iPhone screen isn't as easy as it is on other device because usually the screen is attached to other parts of the phone which makes it expensive than just pulling off the glass and putting another on. My question is, what kind of pants was the OP wearing that they could jump and the phone comes flying out?.... sweating pants?
Trying to get Apple to give you a free phone or discounted one because you dropped it would be nice but will certainly not happen. I'm sorry but we don't get to damage our phones, without insurance and they replace it free of charge or at a discount. Just not reality.
But there are a lot of places out there that claim they can fix iPhone screens. Maybe need to look into one of them.
- 03-07-2011, 03:41 PM #34iPhone Nanite
- 2 Posts
you need to look into Apple's Out of Warranty Program
Apple - Support - Discussions - Out of Warranty Program? How does this ...
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
iPhone 4 Out-of-Warranty Service
16GB & 32GB $199
iPhone 3GS Out-of-Warranty Service
8GB, 16GB & 32GB $199
iPhone 3G Out-of-Warranty Service
8GB & 16GB $199
Original iPhone Out-of-Warranty Service
4GB, 8GB & 16GB $199
A $6.95 shipping fee will be added if you arrange service online or by calling Apple Technical Support. All fees are in US dollars and are subject to local tax.
For example, an iPhone that has failed due to damage or liquid damage is eligible for Out-of-Warranty service. However, certain damage is ineligible for OOW service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications.
Apple reserves the right to determine whether or not your iPhone is eligible for Out-of-Warranty service. iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare Protection Plan for iPhone coverage, whichever is longer. Please see Apple's Repair Terms And Conditions for further details.
It should cost you $199 for new phone (refurb maybe) which is way better tthan full price....
- 03-07-2011, 03:44 PM #35
- 03-07-2011, 03:48 PM #36iPhone Nanite
- 2 Posts
read the whole line....
" including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications."
It does not fit any of those descriptions.....
and if you looked at the link you would see:
"FYI - I got an iPhone last March, shattered the glass last December, got an out of warranty replacement for $199. My phone could not be fixed easily so this was a good deal."
Also read this line:
"For example, an iPhone that has failed due to damage or liquid damage is eligible for Out-of-Warranty service. "
The phone has damage but is not in several pieces......
- 03-07-2011, 05:40 PM #37
If I do have to pay for a full price iPhone, then I'll suck it up and use my spare blackberry until my 2 year contract is up.
- 03-07-2011, 05:50 PM #38
- 03-07-2011, 05:51 PM #39
- 03-07-2011, 06:46 PM #40
- 03-07-2011, 07:20 PM #41
- 03-07-2011, 08:24 PM #42iPhone Experts
- 767 Posts
- 03-07-2011, 09:27 PM #44
- 03-07-2011, 10:08 PM #45
- 03-07-2011, 11:19 PM #47
- 03-08-2011, 12:16 AM #48
- 03-08-2011, 07:56 AM #50