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  1. Thread AuthorThread Author   #1  
    sskalskii's Avatar
    iPhone Nanite

    1 Posts

    Default iPhone4 email attachments doesn't appear on received email

    I am a new user to iphones, so this may be a dumb question. A friend is sending an email with a video attachment and the attachment does not appear in the recieved email. However, if I go to the email server (via my home computer) I see the email with an attachment icon. Clicking on the email likewise, does not show the attachment. Any ideas on what is happening.

    Thanks for any ideas.
  2. #2  
    mrNotiq's Avatar
    iPhone Nanite

    4 Posts


    try this...close the mail app out completely through the multitask switcher. then, open mail back up and wait for the attachment icon to appear next to the e-mail subject in the preview screen before actually going into the mail. i know that going really quickly straight to the actual e-mail has caused this issue for me before.

    it could also be a type of video file a non-jailbroken iphone can't read. but i think no matter what, the icon should still come up.
  3. #3  
    riteshp83's Avatar
    iMore Newbie

    22 Posts


    You can also try re setting up your email account, but I thin its just a file format that the iphone does not recognize.
  4. #4  
    Ipheuria's Avatar
    iMore Genius

    7,265 Posts
    Global Posts
    7,332 Global Posts


    Even if it doesn't recognize the file it should still show up. Those are both good suggestions let us know what happens.

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