Mic issue during calls
When I'm on a voice call with someone, apparently my microphone doesn't work. Well, it does, but only if I have speakerphone on. Otherwise no sound goes into my mic.
I tried plugging headphones in and out a whole bunch of times, restarting the phone, putting a paper clip in the headphone jack to clean it out....to no avail. I haven't tried restoring yet because I don't want to have to download all of my apps again if I don't have to.
Any other suggestions? If not, I guess I will have to try to restore or bring it into an Apple store......WEAK
- 02-12-2011, 06:43 PM #2
- 02-12-2011, 07:09 PM #3
- 02-15-2011, 10:08 AM #5
- 02-15-2011, 10:20 AM #6
Anyway, he set me up with the sales rep who said it would take about a week to ship me a new phone, which I thought was crazy since my girlfriend got a replacement blackberry when her's broker the NEXT DAY. He went to check the exact date when they could get me one on the computer and another woman came over (supervisor?) and said I could either use my BB Storm 2 until the new one comes...or keep my current iPhone and pay FULL RETAIL ($699) for the one i ALREADY BOUGHT until I get the new one and get reimbursed. Ridiculous.
So I told them I was taking it to Apple, and they gave me a weak, "Sorry".
Has anyone heard of this practice? Any Verizon Wireless employees on this board? What else can Apple do?
Also, over the past few days I've tried every remedy I have found for this on Google and nothing has worked. I'm going crazy.
- 02-15-2011, 02:19 PM #8
So a quick update. Finally brought my iPhone to the Apple store, and with 10 minutes they gave me a new one. HUGE improvement from Verizon. We activated the new one at the store, I tested it and was good to go. Went home to restore all my contacts, apps, etc
At first the iPhone wasn't being recognized by my computer OR iTunes. Eventually I tried plugging the USB into the iPhone while holding the Home button. That got iTunes to recognize it and start the restore. Now I keep getting an Error 1611. Did a google search and it seems like its a tough one to solve and I will probably have to go back to the Apple store again tomorrow.
Seriously, I'm almost ready to give up and just get a droid or go back to Blackberry. I mean, BB is a boring phone, but at least it WORKS. This is just crazy. A third phone in the first week and a half????
- 02-16-2011, 09:46 PM #10
- 02-17-2011, 11:13 AM #12
- 02-17-2011, 11:20 AM #13
Update #3: Just went to the Apple store (for the second time in 2 days) and they gave me ANOTHER iPhone haha. The genius said it was probably a firmware corruption problem but he wasn't sure. Anyway, I have my 3rd Verizon iPhone since Monday, February 7. Hopefully it doesn't brick again tonight when I try to restore from my backup. I will let everyone know what happens tonight.
I'm not a religious man, but I'm kinda praying that there are no more problems.
- 02-17-2011, 06:04 PM #15
Ok, first off I called Verizon they couldn't help me cause I bought the phone through apple, apple can't help me cause they can't replace Verizon customers phones, so back to Verizon & they open a trouble ticket & the issue might be resolved in 2 days! WTF! Now what am I supposed to do!? This sucks!
- 02-17-2011, 11:22 PM #16
Bought myself AppleCare coverage and it took me less than 24 hours to register my phone. I can walk in to any Apple store and they'll take care of any problems, no matter where I bought it. Forget Verizon if you need warranty replacements. Good luck.
Anyway, I successfully restored my contacts, messages, etc. last night and finally have a working iPhone! Yay.
- 02-18-2011, 09:45 AM #18
- 02-18-2011, 01:53 PM #19