- iPhone Nanite
- 1 Posts
iPhone ActiveSync connectivity over 3G
My iPhone is having trouble maintaining connectivity to the Exchange server over ActiveSync when using 3G. Our gateway side logs seem to indicate that the connection is repeatedly dropped by the Verizon side. This results in the iPhone churning a "connecting" message, failing to connect, failing to move or delete email, etc. This also puts significant dent in battery life. There are no such issues when connecting over Wifi. Has anyone else had a similar experience?
- 02-10-2011, 10:30 AM #2
- 02-10-2011, 10:46 AM #3
- 02-10-2011, 11:35 AM #4
- 02-10-2011, 12:10 PM #5
- 02-13-2011, 10:01 AM #6
- 02-13-2011, 03:13 PM #7
- 02-13-2011, 05:22 PM #8
- 02-14-2011, 05:31 PM #9
I'm continuing to have problems with checking mail. Email set to Fetch New Data as push I will not always get new emails. When I manually go to email it will sit at connecting and never go anywhere.
The only thing that makes it stop doing that kill the mail app from double tap home it and then relaunch it. Going back in after that it will check email within seconds.
I also tried putting the phone on the corporate email package and that didn't help either. It shouldn't be required as my droid incredilbe does not require it and has no active sync issues.
- 02-14-2011, 10:14 PM #10
- 02-14-2011, 10:24 PM #11
That doesn't seem right... setting "Data Roaming" to OFF should mean if you go outside the verizon calling area (say overseas), your iPhone won't attempt to download data. Downloading data (or making calls) when your outside the Verizon calling area is very expensive. You should still be able to get 3G data services with "Data Roaming" set to off.
- 02-15-2011, 08:30 AM #12
- 02-15-2011, 03:38 PM #13
I called into Verizon last night as I was still having problems. They transferred me from department to department and the what so far seems to have fixed it is what the last guy did. He did a DMU reset which only they can do.
It appears its a security encryption thing. All other settings including BrooklynGuy's data roaming option did not correct the problem.
I have not had any problems all day today since the DMU reset. Push emails come thru before they do on my droid incredible and when not on push going into email gives connecting and within seconds checking for mail and updated.
- 02-16-2011, 02:35 PM #14
- 02-20-2011, 11:21 AM #15