iphone wont restore

JasonG

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Jul 27, 2010
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have the connect to itunes logo. everytime i try to restore it says can not restore this iphone gives error number 1013. any ideas?
 

Jemjee

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Jun 29, 2010
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I had the same problem this morning. I was upgrading to 4.2 and ended up having to restore. I got the 1013 error and tried everything. I was on the phone with Apple for over an hour and tried a bunch of different things but couldn't it to work. They said that the error code meant that itunes couldn't connect to apples server. I ended up restoring on a different computer and it worked.
 

Laelipoo

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Aug 11, 2010
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I had that issue myself. I forced my phone into DFU mode (turn it off, plug it in, hold the sleep button for 3 sec, then hold that plus the home for 10 sec, then release sleep and hold home for another 10) and it worked fine.
 

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