Change number=FaceTime issue

[Tennessee]

There is a known problem, I got hit with today already. After changing phone numbers FaceTime would only work (incoming) on the old number. It is a known issue and a easy fix. Turn off FaceTime then back on then go to settings and do a reset. Cleared up my problem just like that. I figure there will be lots of number swapping and this will help you from being as frustrated as I was. I was dreading another call to a CSR then found the answer.

 

[DoctorK]

Thanks for posting the info - I'm sure you just saved a lot of frustration and frantic calls to tech support!

 

[Tennessee]

With my son in the US Navy stationed in Italy. He has vodophone ip4. Face time to face time saves a lot of cash.

 

[iSnoopy]

This is probably a dumb question, but where is Facetime? I don't see it on my iPhone.

 

[JakePleasants]

This is probably a dumb question, but where is Facetime? I don't see it on my iPhone.

You can initiate Facetime from the call screen once you're connected or from the texting screen.

 

[iSnoopy]

Ok, thank you Jakes!!

 

[Tennessee]

You can initiate Facetime from the call screen once you're connected or from the texting screen.

But make sure it is enabled in the phone settings.

 

[JakePleasants]

But make sure it is enabled in the phone settings.

I didn't enable anything in the settings and mine works by default.

 

[Tennessee]

I didn't enable anything in the settings and mine works by default.

Huh. Mine was set to off.

 

[grknick#IM]

Same Issue

I had the same issue...I tried resetting it, even a restore through iTunes...keep getting the waiting for activation message under facetime settings...any ideas?

 

[wcarlson40#IM]

Yes, I've reset all settings, and keep turning facetime on under Phone settings, but it won't stay in the ON position, and it won't work