Change number=FaceTime issue

**Tennessee** · 02-07-2011, 02:07 PM

There is a known problem, I got hit with today already. After changing phone numbers FaceTime would only work (incoming) on the old number. It is a known issue and a easy fix. Turn off FaceTime then back on then go to settings and do a reset. Cleared up my problem just like that. I figure there will be lots of number swapping and this will help you from being as frustrated as I was. I was dreading another call to a CSR then found the answer.

**DoctorK** · 02-07-2011, 02:21 PM

Thanks for posting the info - I'm sure you just saved a lot of frustration and frantic calls to tech support!

**Tennessee** · 02-07-2011, 02:25 PM

With my son in the US Navy stationed in Italy. He has vodophone ip4. Face time to face time saves a lot of cash.

**iSnoopy** · 02-07-2011, 02:44 PM

This is probably a dumb question, but where is Facetime? I don't see it on my iPhone.

**JakePleasants** · 02-07-2011, 02:47 PM

Originally Posted by iSnoopy

This is probably a dumb question, but where is Facetime? I don't see it on my iPhone.

You can initiate Facetime from the call screen once you're connected or from the texting screen.

**iSnoopy** · 02-07-2011, 02:50 PM

Ok, thank you Jakes!!

**Tennessee** · 02-07-2011, 02:55 PM

Originally Posted by Jakes

You can initiate Facetime from the call screen once you're connected or from the texting screen.

But make sure it is enabled in the phone settings.

**JakePleasants** · 02-07-2011, 02:57 PM

Originally Posted by Tennessee

But make sure it is enabled in the phone settings.

I didn't enable anything in the settings and mine works by default.

**Tennessee** · 02-07-2011, 03:03 PM

Originally Posted by Jakes

I didn't enable anything in the settings and mine works by default.

Huh. Mine was set to off.

**grknick#im** · 02-07-2011, 03:27 PM

I had the same issue...I tried resetting it, even a restore through iTunes...keep getting the waiting for activation message under facetime settings...any ideas?