dalema
Member
So, took me longer than I thought to get up an running on the new iPhone as I had to switch it from the line I upgraded to my wife's line. After activating the iPhone on itunes, reactivating my old blackberry on my main line, then when I tried to transfer the iPhone to my wife's number it got all confused and ask me to call customer service (something about an invalid MEID - which it wasn't).
So I called customer service. It was pretty funny as I don't think she had a clue on what to try to get it to work. This was confirmed when she asked me to located the MEID - probably by pulling the battery out and looking underneath it. Well, welcome to Apple land my dear - no can do. She said - really?, then I'm not sure. I asked her if the number off the box would work She did eventually manage to get it up and running (but I don't think she quite knew how she did it).
Anyway, my new theory is that this pre-release was so they could experiment on us loyal Verizon customers who will go through anything to get this iPhone - to make sure they are ready for all their new customers.
All in all - I'm impressed. A bit annoying what I had to do, but that's the price to pay for upgrading a different line (thankyou Verizon!!) and switching it to another line. Pretty painless and as always the customer service was pleasant (if not a bit confused in these early stages).
Way to go Verizon!
So I called customer service. It was pretty funny as I don't think she had a clue on what to try to get it to work. This was confirmed when she asked me to located the MEID - probably by pulling the battery out and looking underneath it. Well, welcome to Apple land my dear - no can do. She said - really?, then I'm not sure. I asked her if the number off the box would work She did eventually manage to get it up and running (but I don't think she quite knew how she did it).
Anyway, my new theory is that this pre-release was so they could experiment on us loyal Verizon customers who will go through anything to get this iPhone - to make sure they are ready for all their new customers.
All in all - I'm impressed. A bit annoying what I had to do, but that's the price to pay for upgrading a different line (thankyou Verizon!!) and switching it to another line. Pretty painless and as always the customer service was pleasant (if not a bit confused in these early stages).
Way to go Verizon!