Can I keep my current smartphone plan?
I was fortunate enough to be one of the recipients of the special promo that Verizon offered where I get a $20 discount off the $29.99 smartphone data plan. I know during the iPhone pre-order process it was said that we had to select a different plan, but that we could call customer service upon activation to keep our plan the same. Is this still true? Does anyone know?
For those who have no idea what I'm talking about, here is a copy of what the email looked like:
- 02-06-2011, 12:37 PM #2
- 02-06-2011, 12:39 PM #3
- 02-06-2011, 12:40 PM #4
- 02-06-2011, 12:45 PM #6
- 02-06-2011, 12:50 PM #7
- 02-06-2011, 12:56 PM #8
What I am saying is that you need to sign a new contract, or pay full retail price. The problem lies in the new contract bit. That link that was posted says "for a limited time" so if a new contract is to be signed then it may not be at that price.
- 02-06-2011, 12:58 PM #9
- 02-06-2011, 01:01 PM #10
- 02-06-2011, 01:46 PM #11iPhone Newbie
- 33 Posts
You can all customer service to activate, but you might get a different story as to weather you can keep the discount.
Anyway, I was told to call the Promo Dept. number listed in the email and they will add the discount back if it gets dropped. I hope they're right.
BTW, the promo ended 1/31/2011.
Also, I didn't mention that I already purchased the 32GB iPhone using my final $100 NE2 credit, so I won't be buying the phone at full retail.
Hmm, I'm still a bit confused. I may end up having to call customer service to see about keeping my plan the same and making sure the promo stays on my account. After all, I'm just upgrading my phone, not changing my plan. (unless I have to change my plan)...
Thanks everyone for your insights.
- 02-06-2011, 01:56 PM #13iPhone Newbie
- 33 Posts
Last edited by aeroo777; 02-06-2011 at 11:49 PM.