Anyone have any idea what the suicide rate is among Verizon Reps?
OMG......After reading the Verizon iphone forum and this one....can you even IMAGINE what it must be like to be a Verizon Customer Service person right now? I would have quit my job by 5 a.m. this morning!!!!!!!!
- 02-03-2011, 02:16 PM #2
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- 02-03-2011, 02:25 PM #7
Imagine? We'd be ecstatic to know that! And NO ONE would call!
However, now we're left here to guess, and perhaps be tickled ::insert color:: if it arrives early
- 02-03-2011, 02:32 PM #8
The reality is, no matter what kinds of calls they are taking, these days I would hope they are grateful to have a job to be able to take them. I heard there is a possibility a lot of these CSR positions are going to be moved to India
Maybe this was why we had so many conflicting answers from one rep to another
- 02-03-2011, 02:33 PM #9
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- 02-03-2011, 03:11 PM #14iPhone Intermediate
- 134 Posts
If the information flow was a little more precise, or if VZ was at least a little more forthcoming with the information, it would dispel a lot of the questions and rumors floating around.
- When they touted the pre-order as the chance for existing customers to "GET" the iPhone before it went on sale to the general public, did they really mean, "order?"
- When they say, "on or before 2/10," is that because they HOPE to have them in our hands sooner, or instead, are they aiming for 2/10 and they might happen to arrive earlier.
- When the status says, "Shipped," what does that really mean?
- On what day are the earliest orders going out on planes, trains and delivery trucks?
There's really no need to keep this stuff secret. Even worse is the CSRs who give conflicting definitive answers (it will arrive on or before 2/10 - no it will ship on 2/10 and you'll get it 2/14, etc.).
- 02-03-2011, 03:27 PM #15
On or before 2/10.... does it matter? At the end of the day you won't get it later than 2/10. They need to cover themselves in case people get them early.
"When the status says, "Shipped," what does that really mean?"
"On what day are the earliest orders going out on planes, trains and delivery trucks?"
Both of these questions are just by people who are too impatient and need to know everything right now. Way over the top. Who cares what day the orders are going on the planes. Wait until you get your tracking number and it will give you the estimated delivery. Easy enough. Sheesh. Some of you guys really need to take a breather.