- 02-03-2011, 01:49 PM #101iPhone Beginner
- 53 Posts
i just talked to a rep, no order even through apple or verizon is going out till the 7th, the emails saying it shipped is just saying its in the shipping log ready to go, apple is sending out their preorders first then verizons, so none of you will get a tracking number till the 7th at the earlest
- 02-03-2011, 01:49 PM #102
- 02-03-2011, 01:59 PM #103
- 02-03-2011, 02:00 PM #104
- 02-03-2011, 02:06 PM #105
But so far the reps haven't been right or consistent with regard to FRP, add a line, shipment, upgrade eligibility, etc. etc. during this whole pre-order process, whether it's via e-mail, phone, or webchat.
While I doubt any of us will see our pre-orders ship tonight for delivery tomorrow, I wouldn't base shipment details on what a rep just told you.
- 02-03-2011, 02:06 PM #106
How do you guys get these straight up answers from your reps? (correct or not). My rep says nothing other then, I don't know, we can't be sure, maybe, we'll have to wait and see. Just keeps beating around the bush, won't commit to one answer or another (right or wrong)
- 02-03-2011, 02:06 PM #107
My emails from customer service said the same thing as the web sites, delivery "on or before Feb 10th"... I tried to get definition of "before"... they basically told me they are planning to have deliveries on Feb 10th to co-incide with store launch. I beleive the "before" part is a "CYA" in case there are a few that get delivered a day, maybe two early.
Until there are confirmations to the contrary - Expect delivery the 10th, and if you get one sooner, you're lucky - be happy about it.
- 02-03-2011, 02:08 PM #108
Reps are nice and helpful and I'm sure 99% are trying to get you the most accurate information, I wouldn't believe anything you hear regarding an iPhone pre-order. I think our best source is one another.
And if someone gets a tracking number today, then they can log into FedEx to see expected date of delivery!
- 02-03-2011, 02:08 PM #109
- 02-03-2011, 02:09 PM #110
- 02-03-2011, 02:12 PM #111
However, I do think they held back a lot of info regarding the pre-order from the reps, which was a bad idea.
- 02-03-2011, 02:15 PM #112
- 02-03-2011, 02:18 PM #113
- 02-03-2011, 02:19 PM #114
- 02-03-2011, 03:19 PM #115
- 02-03-2011, 03:20 PM #116
- 02-03-2011, 03:20 PM #117
- 02-03-2011, 03:20 PM #118
- 02-03-2011, 04:14 PM #119
Mine still hasn't said order shipped yet Been checking all day.
But who cares what the customer service verizon people say. They don't know how the shipping is working. Why do you think they all say different answers. So many people say they confirm what will be happening... but all the people's info is different.
I think, the iPhones are actually shipping out today and tomorrow. What would be the incentive to pre order? Why would I stay up to 3 AM to order my iPhone from a limited quantity, if I will just have to wait until the 10th like everyone else. the description is on or before the 10th. the phrase "or before" does not just mean the 9th. it could be anytime, with 10th being the latest. This wasn't a pre order, but more of an order early before everyone else. I really hope they are actually getting shipped today. With Verizon, it takes a while to get the tracking number. I have gotten my item before I have gotten the tracking number in some cases.
I just think it would be dumb if Verizon didn't ship them out today and tomorrow. From a logical standpoint at least.
- 02-03-2011, 04:18 PM #120
- 02-03-2011, 04:22 PM #121
Think about it like this: I'm not sure if you are into video games but every time a new game is coming out, gamestop always try to get people to preorder. Those customers that do preorders don't get their games first, they just have one reserved for them so they won't have to wonder if they'll get one. Got it now?
- 02-03-2011, 04:58 PM #122
- 02-03-2011, 05:01 PM #123
- 02-03-2011, 05:03 PM #124
- 02-03-2011, 05:18 PM #125