- 02-01-2011, 03:46 PM #51
- 02-01-2011, 03:55 PM #52
- 02-01-2011, 04:00 PM #53
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- 02-01-2011, 04:04 PM #55
- 02-01-2011, 04:45 PM #56
- 02-01-2011, 05:42 PM #57
man this is ridiculous, I wish Verizon would just add a FAQ on their iphone page to clear up all the confusion.
I want to order 2 iphones, and have 3 lines eligible for upgrade, but one of the lines that wants the iphone isnt eligible for upgrade. I know I can order 2 iphones on thursday(as long as I wake up on time) but I sure do hope they let me transfer an upgrade so I wont have to deal with activating and then swapping phones on that one line.
- 02-01-2011, 05:52 PM #58iPhone Intermediate
- 167 Posts
Ha I do think we are all literally going crazy, there is so much tension as we approach tomorrow which will then only be a few hours away from the pre-order! VZ keeps talking about the fact that they are ready for this launch so I really hope they are accurate and I get a pre-order through!
My heart will definitely be racing at 3am though!
- 02-01-2011, 05:54 PM #59
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- 02-01-2011, 06:28 PM #64
- 02-01-2011, 06:37 PM #65iPhone Intermediate
- 134 Posts
I just spoke with a CSR on the phone at VZ who confirmed with her manager that ESN swaps will NOT be available with the iPhone at or around launch, but may be supported later. This contradicts what I've heard from other CSRs. Her explanation said something about a special "Apple Chip" that is coded to a number and cannot be changed.
Sounds like BS to me, but a policy against ESN swaps early on could be an effort to stamp out resales. It has the effect of frustrating legit swaps, though...
- 02-01-2011, 06:44 PM #66
- 02-01-2011, 06:45 PM #67
- 02-01-2011, 07:16 PM #68
- 02-01-2011, 07:23 PM #69
If you have multiple lines and any one of them has an available upgrade, then you can buy the iPhone for the special upgrade pricing FOR THAT LINE... That doesn't mean though, that the iPhone can only be used on that line. In fact, all you are doing is signing that phone line to another 2 yr contract. You can use the iPhone on any other line you choose. That's all VZW wants, is another 2 yr contract.
- 02-01-2011, 09:10 PM #71
So they are saying they are somehow electronically fusing your number in to that particular phone? So I my iPhone arrives and malfunctions a day or 2 later, and I need to swap it out, I can't?
Being sarcastic of course, I am guessing you spoke with YET another misinformed rep that fell asleep during the meeting.....
- 02-01-2011, 09:16 PM #72
The ESN/MEID goes into a database for which contract terms & conditions must be accepted - and that is done by means of calling a toll free number... once that is done and the phone activated on the line it was contracted to - ESN/MEID can be transferred to another number.
- 02-01-2011, 09:41 PM #73
Once the iPhone is received and activated you'll be able to do an ESN swap. They just need to make sure it is initially activated on the line eligible for the upgrade. But like eric said, it just sounds like you simply cannot switch upgrades between lines right now. ESN swaps are likely to be possible because they cannot stop you from changing the devices on your lines.
- 02-02-2011, 07:20 AM #74iPhone Intermediate
- 134 Posts
I agree that it's 99.9% likely we'll be able to ESN swap after activation. But that is the exact situation I described to the CSR, which she told me would not be possible.
Here's what I don't understand, about the way Verizon links contracts and phone numbers (rather than contracts and equipment). I have:
1) my phone number, eligible to upgrade in July
2) wife's phone number, eligible to upgrade in July
3) new month-to-month number, eligible now
4) new month-to-month number, eligble now
So I set up a family share plan with 4 lines, get the iPhone on the two lines that are eligible now, then ESN-swap to our current phone numbers, so it will look like this:
1) my phone number, now with iPhone 4, eligible to upgrade in July
2) wife's phone number, now with iPhone 4, eligible to upgrade in July
3) newly activated line w/ 2 year contract (dumbphone assigned w/ 2 yr contract @ 9.99/month)
4) newly activated line w/ 2 year contract (dumbphone assigned w/ 2 yr contract @ 9.99/month)
So, now I'm in a situation where, if an LTE Verizon phone is available in July, I can upgrade, and I'll have two contract-free Verizon iPhone 4's to sell on ebay.
Now, if the contract followed the *equipment*, after the ESN-swap I would have two lines w/ iphones and 2-year contracts, and two dumbphone lines that I could cancel if I wished later this year. It would be better for Verizon, since I wouldn't be getting two more subsidized iPhones in five months, but it would probably be worse for me, since I wouldn't be able to upgrade this summer if the LTE phone comes out.
Last edited by DoctorK; 02-02-2011 at 08:34 AM.
- 02-02-2011, 09:05 AM #75