iphone shuts off / crashes during sleep

[alana]

Am having issue, where my iphone shuts off / crashes during sleep. I have to use Home+power button to have it turn on again and when it does power on it has to go through the whole boot process again.

Any of you guys find any solution to this?

Thanks

 

[anaphora68]

It would probably be best for you to restore the phone to factory settings. If that doesn't fix the issue, you probably need to take it back to Apple and get it swapped...

 

[Cleveland]

Agree as well restore to factory settings and restore from backup and see if the problem still exists ... If it does make an apple genius bar appt

 

[alana]

Much Thanks for your response

 

[Garz]

Agree as well restore to factory settings and restore from backup and see if the problem still exists ... If it does make an apple genius bar appt

If the bug is within the backup, you just be loading it right back on from restoring from back up