Welcome to the iMore Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Page 2 of 3 FirstFirst 123 LastLast
Results 26 to 50 of 71
  1. #26  
    Tanker57's Avatar
    iPhone Newbie

    Posts
    22 Posts
    Global Posts
    61 Global Posts

    Default

    I personally hate talking to the employees at Verizon stores. They tend to know less and have the most excuses to why they cant help. I find the brightest and most creative employees are on their phone lines. Call the Verizon sales line (800) 256-4646 and see what they can do for you. They may recommend signing up for MyVerizon as was mentioned earlier. I have the seen the use other phones upgrade on your line option on mine.
  2. Thread AuthorThread Author   #27  
    bmxfreak995's Avatar
    iPhone Intermediate

    Posts
    101 Posts
    Global Posts
    120 Global Posts

    Default

    Quote Originally Posted by dndrich View Post
    Yes, I get the option to upgrade now, but since none of my phones are ready for the upgrade discount, I do not get a button for transferring the upgrade to another phone. That would be my guess.
    yeah, your right. cause i had both non upgrade phones on my account and upgrades and you can only switch when you have an upgrade.
  3. #28  
    hiltitech's Avatar
    iPhone Newbie

    Posts
    26 Posts

    Default

    Yes don't listen to people in store. Most don't know what they are talking about. Just call customer service and go with your plan. Customer service has always helped me every time I call. The store service sucks big time. I never go there for anything. Enjoy your iPhone I know I will
  4. #29  
    nies's Avatar
    iPhone Intermediate

    Posts
    132 Posts
    Global Posts
    196 Global Posts

    Default

    wheres the upgrade now option? i cant find it..
  5. #30  
    barbee865's Avatar
    iPhone Nanite

    Posts
    4 Posts

    Default

    i have done the "buddy upgrade" many times with VZW. we're always switching upgrades around. When the upgrade is eligible just do it online with an iphone. Then when the phone comes activate it to the line of your choosing.
  6. #31  
    dndrich's Avatar
    iPhone Beginner

    Posts
    90 Posts
    Global Posts
    201 Global Posts

    Default

    Quote Originally Posted by barbee865 View Post
    i have done the "buddy upgrade" many times with VZW. we're always switching upgrades around. When the upgrade is eligible just do it online with an iphone. Then when the phone comes activate it to the line of your choosing.
    OK, that is what I figured, but your post confirms it. OK, I will wait for the one to come due soon, and change it to my line when I upgrade for iPhone. Perfect.
  7. #32  
    brina042's Avatar
    iPhone Newbie

    Posts
    31 Posts
    Global Posts
    170 Global Posts

    Default

    Quote Originally Posted by barbee865 View Post
    i have done the "buddy upgrade" many times with VZW. we're always switching upgrades around. When the upgrade is eligible just do it online with an iphone. Then when the phone comes activate it to the line of your choosing.
    I've done this before too.
  8. #33  
    nies's Avatar
    iPhone Intermediate

    Posts
    132 Posts
    Global Posts
    196 Global Posts

    Default

    if you change your upgrade do you have to order your phone online then? or can you switch the upgrade then go into the store and get it?
  9. #34  
    daihan123's Avatar
    iPhone Newbie

    Posts
    16 Posts
    Global Posts
    18 Global Posts

    Default

    Quote Originally Posted by tylerbarnhardt View Post
    Just did the "myverizon" thing, problem solved. wow, im a happy camped again! thanks so much!
    Hello! So glad it worked out for you!

    I am in kinda the same situation. My hubby's line is eligible now. Mine 10/11.When you switched, what happened to your dad's line in regards to the date he will be able to upgrade to next? Did it make it so that his line was not eligible for an upgrade for 2 years?

    TIA, sorry if I did not see if you answered this already or if my question does not make sense....
  10. #35  
    korp#IM's Avatar
    iPhone Intermediate

    Posts
    199 Posts
    Global Posts
    877 Global Posts

    Default

    Quote Originally Posted by nies View Post
    if you change your upgrade do you have to order your phone online then? or can you switch the upgrade then go into the store and get it?
    If you are going to go in the store, don't waste your time in clicking transfer upgrade or whatever online ... just tell them you want to use that upgrade (your name must be on the account of course). Otherwise with the transfer upgrade option you could just order it online.
  11. #36  
    nies's Avatar
    iPhone Intermediate

    Posts
    132 Posts
    Global Posts
    196 Global Posts

    Default

    how do you get to the transfer upgrade option online? i cant find it
  12. #37  
    nies's Avatar
    iPhone Intermediate

    Posts
    132 Posts
    Global Posts
    196 Global Posts

    Default

    do you have to be on the main lines myverizon account to do this?
  13. #38  
    Toddzilla's Avatar
    iPhone Nanite

    Posts
    6 Posts

    Default

    There is no 'transfer upgrade' button. Use the tools on the website to upgrade the device that is eligable. When the device is delivered to you, use the online tools to activate the device on the line of your choice. It does not matter what line you use to acquire the device. It only matters which line you activate it on.
    Using the MyVerizon tools you can use any eligable line to get the phone shipped to you. Then it is a simple matter of activating it on whatever line you want.
    The line used to acquire the device will be the one locked into a new 2 year contract.
  14. #39  
    nies's Avatar
    iPhone Intermediate

    Posts
    132 Posts
    Global Posts
    196 Global Posts

    Default

    ok that kinda makes sense ha, still a little confused but ill figure it out, so basically what i understand is that i would order the phone off of say my dads upgrade when its released. then when i get it just activate it on my line instead of his?
  15. #40  
    mg911's Avatar
    iPhone Newbie

    Posts
    38 Posts

    Default

    It is confusing, say if your order the phone on a different line, you have to add a data plan, then you activate it on your line, can you cancel the data plan on the other line?
  16. #41  
    liljjamie's Avatar
    iPhone Nanite

    Posts
    7 Posts

    Default

    thats kinda crazy
  17. #42  
    nies's Avatar
    iPhone Intermediate

    Posts
    132 Posts
    Global Posts
    196 Global Posts

    Default

    i dont get why i cant just go into verizon with the person whos upgrade im using and say im using their upgrade so give me my phone
  18. #43  
    andrewcweaver's Avatar
    iPhone Nanite

    Posts
    1 Posts
    Global Posts
    35 Global Posts

    Default

    Quote Originally Posted by tylerbarnhardt View Post
    Just got back from Verizon today because i was having troubles with my Blackberry (no surprise there), anyways while i was there i decided to ask about my upgrade eligibility. I can upgrade on Feb 28th, but my dad is already eligible. I remember reading somewhere (on this forum i think) about some guy that bought an iPhone from AT&T on his wife's upgrade and then had problems switching the iPhone to his number. The plan was to just take my dad's upgrade so i could be the new kid on the black with the iPhone. I wanted to check with the Verizon people to see if this was possible so i would not end up like the other guy in the forum and have to deal with Verizon all day instead of playing with my new iPhone. The clerk was not sure so she went to ask her manager. He came to talk to me and dropped the news. Apple is not allowing the switching of ESN's. I cant use my dads upgrade to get the phone on my number. I then asked well is there anyway that since i have bought 14 phones from you guys (seriously i have) that you could shorten my contract period so i would be able to upgrade on the 10th and just sign a new contract. His response was that Apple also is not allowing Verizon to do this. So it appears that i will have to wait until the 28th now, i am not a happy camper. Anyone think they have a way around this? PLEASE LET ME KNOW!
    Here is something that usually always works. If your a good customer (i.e. - not late on bills, etc) call 611, and ask to lower your upgrade date. The rep is going to say that they can't do that. Then say okay, let me talk to your supervisor, *DON'T GIVE THEM ANY UN-NECESSARY DETAILS* Just tell them you want to lower your upgrade date. Don't tell them you want an iPhone.
    They might say no, then politely ask them why, explain to them that your a good customer etc. Again, if they say no, hang up, and call back. You will eventually get a supervisor who wants to work for your business.
  19. #44  
    thinkTwice's Avatar
    iPhone Intermediate

    Posts
    237 Posts
    Global Posts
    290 Global Posts

    Default

    Maybe the Verizon rep is telling the truth, maybe not.

    My advice to you is to hit up a few different Verizon stores. This has happened to me countless number of times- I go in for something basic like wanting to change my number to a different area code from my parents and they blow me out of the water, looking at me like if I asked them a quantum physics problem in Chinese. Then I go to another store and it's yes sir, no problem, that's easy to fix.

    I'm gonna try to go in person first. If things get jacked up, then I'm gonna go online. But I'm waiting for the iPhone 5, so I'm in no rush.
  20. #45  
    jhamilton3's Avatar
    TiPb Fourm Staff

    Posts
    1,695 Posts

    Default

    ^^Guys, if you read the entire thread before posting you'll see that the OP already solved his problem by switching the upgrades online..
  21. #46  
    barbee865's Avatar
    iPhone Nanite

    Posts
    4 Posts

    Default

    another thing to remember is always go to a corporate store. DO NOT go to a "licensed retailer" They have no power. If the store has a rear counter to fix your phone its probably a corporate store
  22. #47  
    kch50428's Avatar
    iMore Genius

    Posts
    20,946 Posts
    Global Posts
    21,827 Global Posts

    Wink

    Quote Originally Posted by jhamilton3 View Post
    ^^Guys, if you read the entire thread before posting you'll see that the OP already solved his problem by switching the upgrades online..
    What?!??!?!! Read the thread before replying??

    That's INSANE!!

  23. #48  
    nies's Avatar
    iPhone Intermediate

    Posts
    132 Posts
    Global Posts
    196 Global Posts

    Default

    i still have no idea how to do this upgrade swap thing online..
  24. #49  
    nies's Avatar
    iPhone Intermediate

    Posts
    132 Posts
    Global Posts
    196 Global Posts

    Default

    i dont have an upgrade for another year, but my mom has an upgrade i can use, can someone please explain to me how i can use her upgrade to get the iphone..
  25. #50  
    kch50428's Avatar
    iMore Genius

    Posts
    20,946 Posts
    Global Posts
    21,827 Global Posts

    Default

    Basically, you would put a new contract on your mom's phone number on the account, and they'd activate the phone on your number. Easy-peasy.
    nies likes this.
Page 2 of 3 FirstFirst 123 LastLast

Posting Permissions