- 01-15-2011, 10:29 PM #26
I personally hate talking to the employees at Verizon stores. They tend to know less and have the most excuses to why they cant help. I find the brightest and most creative employees are on their phone lines. Call the Verizon sales line (800) 256-4646 and see what they can do for you. They may recommend signing up for MyVerizon as was mentioned earlier. I have the seen the use other phones upgrade on your line option on mine.
- 01-15-2011, 11:26 PM #28iPhone Newbie
- 26 Posts
Yes don't listen to people in store. Most don't know what they are talking about. Just call customer service and go with your plan. Customer service has always helped me every time I call. The store service sucks big time. I never go there for anything. Enjoy your iPhone I know I will
- 01-15-2011, 11:37 PM #29
- 01-16-2011, 12:29 AM #30iPhone Nanite
- 4 Posts
i have done the "buddy upgrade" many times with VZW. we're always switching upgrades around. When the upgrade is eligible just do it online with an iphone. Then when the phone comes activate it to the line of your choosing.
- 01-16-2011, 12:32 AM #31
- 01-16-2011, 12:33 AM #32
- 01-16-2011, 12:48 AM #33
- 01-16-2011, 11:00 AM #34
I am in kinda the same situation. My hubby's line is eligible now. Mine 10/11.When you switched, what happened to your dad's line in regards to the date he will be able to upgrade to next? Did it make it so that his line was not eligible for an upgrade for 2 years?
TIA, sorry if I did not see if you answered this already or if my question does not make sense....
- 01-16-2011, 11:14 AM #35
- 01-16-2011, 11:33 AM #36
- 01-16-2011, 11:58 AM #37
- 01-16-2011, 12:18 PM #38iPhone Nanite
- 6 Posts
There is no 'transfer upgrade' button. Use the tools on the website to upgrade the device that is eligable. When the device is delivered to you, use the online tools to activate the device on the line of your choice. It does not matter what line you use to acquire the device. It only matters which line you activate it on.
Using the MyVerizon tools you can use any eligable line to get the phone shipped to you. Then it is a simple matter of activating it on whatever line you want.
The line used to acquire the device will be the one locked into a new 2 year contract.
- 01-16-2011, 12:20 PM #39
ok that kinda makes sense ha, still a little confused but ill figure it out, so basically what i understand is that i would order the phone off of say my dads upgrade when its released. then when i get it just activate it on my line instead of his?
- 01-16-2011, 12:44 PM #40iPhone Newbie
- 38 Posts
It is confusing, say if your order the phone on a different line, you have to add a data plan, then you activate it on your line, can you cancel the data plan on the other line?
- 01-16-2011, 01:23 PM #41iPhone Nanite
- 7 Posts
thats kinda crazy
- 01-16-2011, 01:36 PM #42
- 01-16-2011, 02:00 PM #43
They might say no, then politely ask them why, explain to them that your a good customer etc. Again, if they say no, hang up, and call back. You will eventually get a supervisor who wants to work for your business.
- 01-16-2011, 02:06 PM #44
Maybe the Verizon rep is telling the truth, maybe not.
My advice to you is to hit up a few different Verizon stores. This has happened to me countless number of times- I go in for something basic like wanting to change my number to a different area code from my parents and they blow me out of the water, looking at me like if I asked them a quantum physics problem in Chinese. Then I go to another store and it's yes sir, no problem, that's easy to fix.
I'm gonna try to go in person first. If things get jacked up, then I'm gonna go online. But I'm waiting for the iPhone 5, so I'm in no rush.
- 01-16-2011, 02:12 PM #45TiPb Fourm Staff
- 1,695 Posts
^^Guys, if you read the entire thread before posting you'll see that the OP already solved his problem by switching the upgrades online..
- 01-16-2011, 02:13 PM #46iPhone Nanite
- 4 Posts
another thing to remember is always go to a corporate store. DO NOT go to a "licensed retailer" They have no power. If the store has a rear counter to fix your phone its probably a corporate store
- 01-16-2011, 03:13 PM #47
- 01-16-2011, 03:25 PM #48
- 01-16-2011, 03:28 PM #49
- 01-16-2011, 04:02 PM #50