Welcome to the iMore Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 9 of 9
  1. Thread AuthorThread Author   #1  
    jaguar11's Avatar
    iMore Intermediate

    Posts
    231 Posts
    Global Posts
    232 Global Posts

    Default Mail App not opening?

    my iphone 3GS on 4.1 cannot open the mail app. as soon as touch the icon, the mail app opens and then crashes. I restarted the phone several times but to no avail. any solutions other than restoring because i don't want to update to 4.2 because it might not be unlockable when i want to sell it. any help is appreciated. thanks
  2. #2  
    chobbs1's Avatar
    iMore Guru

    Posts
    1,662 Posts

    Default

    Are you jailbroken now?
  3. Thread AuthorThread Author   #3  
    jaguar11's Avatar
    iMore Intermediate

    Posts
    231 Posts
    Global Posts
    232 Global Posts

    Default

    No I'm not jailbroken.
  4. #4  
    chobbs1's Avatar
    iMore Guru

    Posts
    1,662 Posts

    Default

    It sounds like the mail app is corrupt. Your gonna have to restore your phone first try from backup then if that does not work as new. There should be a way to restore without updating. Perhaps other members know more about this as I am always on the latest update.
  5. #5  
    Ipheuria's Avatar
    iMore Genius

    Posts
    6,845 Posts
    Global Posts
    6,881 Global Posts
    iOS Version
    iOS 6

    Default

    What I would try before you do a reload is first open the task switcher and quit the mail app, reboot the phone and try the mail app. If that doesn't work remove your email accounts totally. So there will be no email accounts at all then reboot the phone. Setup your email(s) one by one seeing if the mail app is working better.
    can't upgrade via iTunes check this thread http://forum.tipb.com/jailbreak-unlo...ml#post1717460
    ~32GB Space Grey iPhone 5s(Audi)~32GB Space Grey rMini ~ 15" i7 SSD 16GB rMBP(Omega) on Mavericks~
    iPheuria aka The Jailbr3ak kid (soon to be retired)
    Thanked by:
    BryanTheRed (01-12-2011)
  6. #6  
    chobbs1's Avatar
    iMore Guru

    Posts
    1,662 Posts

    Default

    For some reason I thought that shutting the phone down would kill the app switcher. Come to find out I was wrong. Good call.

    I hope that works because it is much easier.
  7. #7  
    applejosh's Avatar
    iMore Pro

    Posts
    558 Posts
    Global Posts
    1,339 Global Posts
    iOS Version
    8.1

    Default

    Just read that doing a shutdown will not clear out things, but that doing a hard reset (the power and home button hold until the apple logo appears thing) should clear out RAM, caches, etc. What kind of restarting is the OP doing?

    Source: Daily Tip: How to restart/reset your iPhone or iPad [Beginner] | TiPb
    --
    applejosh
    Present: iPhone 6 Plus 64GB, iPhone5 32GB AT&T, iPad Air 64GB, early 2011 MBP, AppleTV 2nd Gen
  8. #8  
    porksoda's Avatar
    iMore Intermediate

    Posts
    199 Posts

    Default

    Probably running out of memory... try as others suggested close app and reboot the phone and try it again... sometimes some email of a certain size at the server may casue the mail app to close... try reboot if it fails... clear your mailbox via webmail and try again.

    If everything fails... full restore.
  9. Thread AuthorThread Author   #9  
    jaguar11's Avatar
    iMore Intermediate

    Posts
    231 Posts
    Global Posts
    232 Global Posts

    Default

    yeah, i'm not new to this stuff and i have already tried all of the stuff you guys mentioned. is there any other way than a restore? i really don't want to upgrade without knowing if it's unlockable or not. thanks

Posting Permissions